Let’s be clear, I’m talking about value, not about ROI (although the one is a part of the other) and about “social objects” in the large sense of the word : everything that can exist on a social platform, when using social software. It may be a content, an information specially generated, an information shared [...]
Entries Tagged as 'strategy maps'
When does the value of a “social object” have to be measured ?
June 2nd, 2009 · View Comments · Information / knowledge management, Social Networking, enterprise 2.0, social computing
Tags: bottlenecks·information·intangible assets·knowledge-economy·knowledgeworkers·ONA·production·ROI·social computing·social networks·social-software·strategy maps·value
Social networks : are companies looking for the ROI or something else
January 29th, 2009 · View Comments · Organization & Management, Social Networking, enterprise 2.0
Whatever people may say, it’s still the hot issue of enterprise social networks. Considering ools that that are not processing tools strictly speaking, benefits have to be found on the new way of doing things they make possible rather than in the tools themselves that are only enablers. As I wrote here, benefits are not [...]
Tags: accenture·benefits·enterprise social networks·forrester·km·knowledge-management·measurement·ROI·social networks·strategy maps
Web 2.0 tools to improve information readiness
November 28th, 2008 · View Comments · Ideas & innovation management, enterprise 2.0, information, knowledge-economy, social computing
Today, many opinions converge to admit two things :
• companies need to be more and and more reactive in order to run their traditionnal activities in a more and more complexe context, where foreseeability is very uncertain and where sharp competences and complex competences assembling are needed in a short range of time. Something like [...]
Tags: enterprise 2.0·immaterial assets·information·intangible assets·intellectual capital·knowledge·knowledge-economy·knowledge-management·strategy maps·value·value creation·web-2.0
Web 2.0 : a more realistic systemic approach
October 7th, 2008 · View Comments · Organization & Management, enterprise 2.0, social computing
This could have passed unnoticed. In a post about Dell an the fact their online shop was more 2.0 than their ideagora Ideastorm, Tim O’Reilly made his definition of web 2.0 seriously evolve from the original one.
For your information, here his the “original” defintion as it can be found on wikipedia today.
Web 2.0 is the [...]
Tags: balanced scorecard·bsc·collective-intelligence·definition·enterprise 2.0·intangible assets·management·o'reilly·organization·service oriented organization·social networks·soo·strategy maps·systems·systems analysis
The art of mistaking means for goals
July 24th, 2008 · View Comments · Communication, Organization & Management, enterprise 2.0
I often worry when I see companies that mistakes means for goals. It’s a common issue on enterprise 2.0 : “put people into networks”, “share information”, “collaborate” are not goals, they are only means that help to achieve goals. Reduce the time of response, innovate more and quicker, devilver something that exactly meets client’s needs, [...]
Tags: Communication·enteprise-2.0·means·objectives·ROI·strategy maps·training
Interesting Report on IT depts role in value creation
July 16th, 2008 · View Comments · IT, Organization & Management, enterprise 2.0
The CIGREF (french big companies CIO club) issued and interesting report co-writen with McKinsey. Although it’s writen in French, [ now availabe in english] I would like to share some points with you. And, if ever you know someone who can make a quick translation for you I think it’s really worht.
- IT doesn’t impact [...]
Tags: balanced scorecard·cigred·CIO·enterprise-social-software·information-system·IT·mckinsey·social media·social-software·strategy maps·value·value creation
Enterprise 2.0 can impact beyond intangible assets
July 1st, 2008 · View Comments · Organization & Management, enterprise 2.0, strategy
In some pevious posts we (quickly) saw how enterprise 2.0 can impact enterprise’s intangible assets, supporting the value creation process.
But, looking at the following diagram, we can also wonder if it’s possible to go further in this reflection.
According to me it’s obvious, mostly on the following issues :
Tags: balanced scorecard , Communities , e-marketing , [...]
Tags: balanced scorecard·Communities·e-marketing·enterprise 2.0·intangible assets·marketing 2.0·process·strategy·strategy maps·value
How Enterprise 2.0 can help managing and improving organizational capital to support strategy
June 25th, 2008 · View Comments · Ideas & innovation management, enterprise 2.0, strategy
This is the third (and last) post of the series about enterprise 2.0 and intangible assets. Why do “organization capital” ? It’s the ability to mobilize and support the change process that is needed to support strategy.
It’s made of four elements :
- culture : appropriation of the vision and key values needed to support strategy
- [...]
Tags: assessment·balanced scorecard·bsc·collaboration·culture·enterprise 2.0·intangible assets·leadership·organization·organization capital·strategy·strategy maps
Developing and managing information capital to support strategy : can enterprise 2.0 help ?
June 19th, 2008 · View Comments · IT, Ideas & innovation management, enterprise 2.0, social computing, strategy
After some days “off” (too busy at work to take care of my blog), this is the second post of my series about how enterprise may support strategy. After human capital comes information capital.
It’s about assessing the availability of the information systems, networks and infrastructure which aee needed to support strategy.
A first sight the two [...]
Tags: balanced scorecard·bsc·distributed innovation·enterprise 2.0·erp·information capital·Innovation·intangible assets·strategy·strategy maps
Enterprise 2.0 and Human Capital Management to support strategy
June 5th, 2008 · View Comments · Human resources, Information / knowledge management, Organization & Management, enterprise 2.0, social computing, strategy
As we saw in a previous post, since human, information and organization capital support all the processes that create value, the question we have to answer is whether all these things we put in this “big bag” called enterprise 2.0 can help developing this pool of value. Or to make it clearer : in [...]
Tags: balanced scorecard·best practices·bsc·competences·enterprise 2.0·HCM·Human resources·human-capital·intangible assets·microlearning·peer to peer learning·strategy·strategy maps·supply chain·training
You can find the "original" french version of this blog here
