Gartner just issued their predictions about technologies that will deserve highlights in 2010, with a large part dedicated to social software. It includes both interesting and suprinsing things? First, their analysis distinguish between “social networking”, “social collaboration”, “social publishing” and “social feedback”. Why not, after all. I even find that it makes sense from a [...]
Are we we talking about changing the way people work or about the need to interact differently with partners and clients, despite an unanswerable analysis of the context and the proven existence of many tangible opportunities, many prefer to curl up and adopt a rather conservative and defensive strategy, arguing that it’s less risky to [...]
I rencently mentioned the word “socialnomics“. Whatt’s the interest ? In an interconnected world (not only by the net…a world were everything can impact everything, it’s essential to understand the context to define the systems (enterprise, project, organization, management) we have to implement. So let’s try to summarize things. – the world is full of [...]
Last week I wrote what social CRM meant to me. It’s the inevitable step toward the implementation of a customer relationship management of a new nature. Clients are not only marketing objectfs or elements of a sales pipe anymore but people with whom businesses built things on a long term perspective, beyond the sacred purchase [...]
You must have noticed how this summer was quiet in the enterprise 2.0 world. Of course, many people were on vacation (above all in France…), but there was a strange feeling. Something like emptiness, a kind of “end of something”. The end of a headlong flight. The enterprise 2.0 has been knocking on companies’ doors [...]
As every year, Jane McConnell is working on her yearly survey about intranet Strategies. A survey that is eagerly-expected because of the high quality of her works. You can still participate until August 31st. The 4th annual Global Intranet Strategies Survey opened at the end of June and will stay open until August 31. All [...]
This is one misunderstanding that comes very often. Someone asks “what strategy is needed to become an enterprise 2.0 ? ” and you feel like answering “but it’s obvious…you just described it !”. Strange, isn’t it ? Let’s start from the beginning. There is one undisputed principle : any enterprise is here to produce, its [...]
Relationships between human resources and enterprise 2.0, or rather the use of social software”, are very complicated. Whatever the way you consider the issue, you always have to deal with HR. There are two reasons to that : The first is that many people came to take an interest in enterprise 2.0 because their primary [...]
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