The last “Virtual Enterpise 2.0 conference” was a good opportunity to visit some vendor’s booth to know what to expect from them in 2010. I finally had a look at blueKiwi to see what was new at our European leader.
[Disclaimer..: I joined blueKiwi at the versy beginning of the company and left in last décember. [...]
Entries Tagged as 'twitter'
blueKiwi : the good use of conversations
February 19th, 2010 · View Comments · Social Networking, enterprise 2.0, social computing
Tags: bluekiwi·Communities·conversations·facebook·freemium·linkedin·marketing·social crm·social networks·twitter
From Social Media to Social CRM : a recent experience with airlines
January 11th, 2010 · View Comments · Communication, Communities, Social Networking, social computing
I already wrote many posts about social CRM on this blog and I recently had the (unfortunate ?) opportunity to add a real life experience to my thoughts. Those who’d prefer to pass over the narative of a long story may directly go to the bottom of the page to read the conclusion.
The situation
A simple [...]
Tags: air-france·airlines·clients·Communication·Communities·community management·crisis management·customer relationship·customers·e-reputation·eurostar·KLM·management·microblogging·social computing·social crm·social media·twitter·value chain 2.0
Does enterprise 2.0 threaten your security ?
August 25th, 2009 · View Comments · IT, enterprise 2.0, social computing
Among the many questions businesses have about enterprise 2.0, this one has an important place. Not because enterprise 2.0 is necessarily dangerous but because any new thing brings a change in a situation that’s supposed to be secured. So the principle of precaution plays its part in organization where risk aversion is more important than [...]
Tags: enterprise 2.0·google·privacy·saas·security·social media·social-software·twitter
Real time web is not a cure-all (and twitter won’t kill blogs)
July 10th, 2009 · View Comments · Social Networking, social computing
We can hear that microblogging is killing blogging and that, globally speaking, the future of web is real time. An hasty discourse I don’t subscribe to. It does not seem to me that a trend is replacing another but that they are complementary.
This applies to the general public web but also to the corporate web.
This [...]
Tags: blogging·blogs·Communication·consistency·information·internet·microblogging·real time·real time web·social computing·Social Networking·temporality·twitter·web
Did enterprise RSS die before having lived ?
June 12th, 2009 · View Comments · IT, social computing
According to a very old tradition which cycles are accelerated by internet and that wants people to get rid of their idols with as much energy as they spent to adulate them, there is not a single week without the announce of the death of a technology. The future dead of the week is : [...]
Tags: adoption·enterprise 2.0·microblogging·middleware·twitter·web2.0
Social Media needs a better signal to noise ratio : discovering Microplaza
March 6th, 2009 · View Comments · Collaborative practices, Information / knowledge management, Intranets & collaborative tools, social computing
Information is key for efficient business operations. The way it circulates must be facilitated and fluidified? Everything may be very valuable at a given moment for a given person while being useless for anybody else. Identifying week signals is critical but it implies to increase the amount of information that circulates through the enterprise. People [...]
Tags: filter·information·microplaza·search·search engines·social network·twitter·web-2.0
Twitter in enterprises : a question of usage or culture ?
December 27th, 2008 · View Comments · IT, social computing
Unless you suffer from a strong myopia, you should have noticed that 2008 big thing was microblogging, embodied by his majesty Twitter. It didn’t take a lot of time until twitter clones for internal company use, like Yammer, start to appear. Soon legacy vendors started to offer their own twitter like. In other cases, the [...]
Tags: Communication·culture·enterprise-social-software·hierarchical distance index·micro blogging·social computing·twitter·yammer
Ambiant tools to catch your company’s social signals
September 14th, 2008 · View Comments · Communities, Information / knowledge management, Intranets & collaborative tools, Social Networking, information, social computing
I know that many of my readers are more “enterprise” than “2.0″, but it’s important to have a look at what’s happining to the general public in order to understand what will happen to businesses tomorrow. First because the behaviors being developped always impact in one or anoter way the way people behave at work, [...]
Tags: ambiant awareness·awareness tools·enterprise 2.0·Human resources·life streaming·micro blogging·networks·Self Development·social media·social networks·twitter·web-2.0·yammer
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