If enterprise 2.0 is to develop informal networks and tacit knowledge formalization within the enterprise, there’s still one question to be answered : how does all the spent energy contributes to create business value ?

Actually, I consider it as a keypoint in every project I manage : the use of all this intangible patrimony for formal business needs has to be organized. Because value creation will always be something structured.

Saying that, I don’t think that the “spent energy” words are quite relevant. I think “recycled energy” would be better. In fact, social networks already exist but are not used except in a very small perimeter, tacit knowledge exists too but only at an individual scale, but there are not valuable at the organization scale.

Let go back to our purpose : using informal and tacit assets in a formal business context, whitout which everything that has to do with enterprise 2.0 is useless.

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