Bookmarks du 04/14/2009

  • Researchers at IBM Research and MIT’s Sloan School of Management found that the average e-mail contact was worth $948 in revenue. To unearth that and other data, they used mathematical formulas to analyze the e-mail traffic, address books, and buddy lists of 2,600 IBM consultants over the course of a year. (Their identities were shielded from researchers, who viewed them only as encrypted numbers, known as hash codes.) They compared the communication patterns with performance, as measured by billable hours.

    tags: email, contacts, connections, revenue, management, informationoverload, socialsoftware, socialnetworks, socialmedia, knowledge, knowledgeeconomy

    • The IBM-MIT study found that consultants with weak ties to a number of managers produced $98 per month less than average. Why? Those employees may move more slowly as they process « conflicting demands from different managers, » the study’s authors write. They suffer from « too many cooks in the kitchen. »
    • IBM researchers fine-tuned management of industrial supply chains a half-century ago; now their challenge is promoting the flow of knowledge throughout the workforce.
    • IBM team at the company’s Cambridge (Mass.) labs analyzes methods to introduce employees to colleagues they haven’t yet met. The idea, says researcher Werner Geyer, is to create new connections within the global workforce and to encourage employees to share knowledge. « We want to incent people to participate, » Geyer says. He notes that participation in the network has doubled in the past year.
  • My overall sense is that the E2.0 problem is not about cost or ROI but about disruption. Time and again it has been shown that blogs/wikis need not require significant business investment. However, the barriers to adoption are a different matter.

    tags: enterprise2.0, ROI, adoption, management

    • Managements I speak with detest the use of ‘social’ in these discussions. To them it smacks of a form of socialism that connotes union control.
    • What we need therefore is a fresh way to explain how these models can iteratively change business without unleashing mayhem upon the business. We need dedicated programs where change is introduced by example and persuasive argument that ties into business processes people understand.
    • As always, the secret to long term success depends on management’s ability to maintain a sustained commitment and all that goes with it. The difficulty today is that same management is wondering where the next sale comes from or how cash will be generated
  • In other words, is Enterprise 2.0 truly strategic in the unique way that information technology can so often be?

    tags: Enterprise2.0, ROI, adoption

    • A second set of issues is related to corporate culture and its fundamentally hierarchical nature, which seems anathema to the flattened, highly social nature of Web 2.0 in the enterprise
    • The central problem? Assets that are intangible, such as knowledge, social capital, and situated technology €” which Enterprise 2.0 is primarily focused on €” rarely have direct impact to financial outcomes such as revenues and profits. Its their downstream effects that generate the most value to the business.
    • While this often builds up accumulated value by its ability to cascade across a business, it’s very unsatisfying from the traditional perspective of investment in X by spending Y to achieve a predicted return Z.
    • there are real limits on the ability to direct emergent systems towards focused outcomes. In the end, all one can actually do predictably is enable the possibilities and not prevent them.
  • Head over to Open Enterprise 2009: Charlene Li Interview and hit play (Or watch it directly here with the embedded link shared below) for an entertaining exchange of some of the following ideas:

    1. On Leadership
    2. On Bottom-up or Top-Down (This is something I will be blogging about it, too, to share some further insights on the topic)
    3. On the Power Shift as Cultural Barrier
    4. On Tools
    5. On Blogs
    6. On 10 Years Ahead

    tags: leadership, bottomup, culture, corporateculture, enteprise2.0, adoption, technology, tools, charleneli

  • For the “trusted” circle of experts feedback we can say that the biggest topic of the behind the scenes discussions was the dichotomy between orderly processes (read BPM) and the fuzzy world of Social Software (read Enterprise 2.0), how to deal with it, and basically how to tackle the topic at the conference. So while we all shared understanding a nice thread evolved that covered things like:

    * How do we prevent that social software works out to be just another “silo” (”build a wiki, and they will come”)?
    * How can we integrate social software into existing domains, usage arenas and task specific systems?
    * What are the best ways to start with social software in the enterprise?
    * How do we ensure that social software implementations turn out to be “complementary and integrative”? Is it a good idea to marry up SNS functionality with BPM software

    tags: enterprise2.0, BPM, socialsoftware

  • It’s to the point where I’m wondering if I’m missing something. Is anyone doing a good job of explaining how to bring a business into the modern age?

    tags: web2.0, technology, business

Posted from Diigo. The rest of my favorite links are here.

Bertrand DUPERRINhttps://www.duperrin.com
Head of People and Operations @Emakina / Ex Directeur Consulting / Au croisement de l'humain, de la technologie et du business / Conférencier / Voyageur compulsif.

Abonnez vous à ma Newsletter !

Recevez mes derniers articles et une sélection de ma veille....

Pour des raisons légales merci de confirmer votre choix en cochant cette case...
Head of People and Operations @Emakina / Ex Directeur Consulting / Au croisement de l'humain, de la technologie et du business / Conférencier / Voyageur compulsif.
1,756FansJ'aime
12,056SuiveursSuivre
25AbonnésS'abonner

Le confinement expliqué à mon boss

Découvrez le livre que nous avons co-écrit avec 7 autres experts avec pleins de retours d'expérience pour aider managers et dirigeants

En version papier
En version numérique

Articles récents

Abonnez vous à ma Newsletter !

Et recevez chaque semaine les derniers articles et des contenus exclusifs.

Je consens à ce que mon adresse email soit utilisée pour m'envoyer la newsletter de Bertrand Duperrin.

 

 

Je vous remercie pour votre confiance

Dans le respect strict de la RGDP vous allez recevoir un email vous demandant de confirmer votre inscription. 

 

Vérifiez qu'il ne soit pas tombé dans vos spams ou un dossier "notifications"
Vous pourrez de toute manière vous désabonner à tout moment.

Ne partez pas si vite !!!

Ce serait dommage de rater les prochains articles !

Abonnez vous à ma newsletter....

Recevez les articles chaque semaine dans votre boite aux lettres ainsi que des contenus exclusifs...

Je consens à ce que mon adresse email soit utilisée pour m'envoyer la Newsletter du Bloc-Notes de Bertrand Duperrin

Vos coordonnées ne seront partagées avec personne et ne serviront en aucun cas à vous envoyer de la publicité.

Dans le respect strict de la loi et de la RGDP vous allez recevoir un email vous demandant de confirmer votre inscription. 

 

Vérifiez qu'il ne soit pas tombé dans vos spams ou un dossier "notifications".


Vous pourrez de toute manière vous désabonner à tout moment.

Merci pour vôtre intérêt !