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  • tags: netflix, management, management2.0, culture, organization, humanresources, humanresources2.0, collaboration

  • Ce n’est pas la qualité intrinsèque des outils collaboratifs en entreprise qui prime, c’est l’utilité que leur attribuent leurs utilisateurs. Voilà  ce que démontre une étude menée l’université de Tel Aviv, et consacrée à  la confiance que les collaborateurs mettent dans l’efficacité de leur matériel. Selon l’étude, il est du coup inutile de chercher à  tout prix à  renouveler le matériel technique ou les plates-formes de partage existantes. Il vaut mieux renforcer la confiance que leurs usagers leur accordent.

    tags: collaboration, intranet, management, tools, adoptions, change, changemanagement

  • As people embrace social media in their private lives, they naturally expect to use similar tools within the enterprise. This is especially true for younger workers who use these tools in everyday life. Open communication, collaboration, and content generation are as much a part of their standard toolkit as using a computer or mobile phone.

    So, how should companies deal with the increasing expectation that Web 2.0 will drive Enterprise 2.0?

    * Taking the slow road means that companies will risk losing workers who expect innovation in the outside world to reflect directly on how they communicate at work.
    * Going for quick adoption means that companies must find ways to overcome the risks to corporate culture that adopting these tools can entail.

    If your organization is still unsure about what to do with these emerging technologies and how to adapt them to suit its culture, you’re in good company. A main finding from our study’s interviews is that most companies are not very far along in a wholesale adoption of Web 2.0 technologies €” unless “thinking about social software” is considered progress. The oft-repeated refrain from interviewees was “talk to us next year.”

    tags: socialnetworks, intranet, socialsoftware, intranet2.0, enterprise2.0, jakobnielsen, culture, adoption, businessneed

    • Business need is the big driver. Although our report discusses specific tools (blogs, wikis, and such), enterprise 2.0’s power is not about tools, it’s about the communication shift that those tools enable.
    • So, rather than saying: “X is hot on the Web, let’s get it on the intranet,” say: “We need to accomplish Y; can X help us?”
    • Integration is not just a technical matter, but also an organizational issue. For example, if a conclusion gels within a discussion forum, it then needs to move from talk to action. It’s not enough to build knowledge; you need a feedback loop to bring lessons back to sales, marketing, and other groups responsible for getting things done. Capturing trends can be as simple as a short report to key stakeholders, but feedback loops should be somebody’s explicit job assignment or they may not happen.
    • When you consider that successful adaptation of Enterprise 2.0 tools requires the organization to change its ways, it becomes clear why these projects don’t happen overnight. Yes, pilot implementations can go live in a matter of days, but the political and cultural changes needed for useful and widespread use take longer.
  • The minute you stop trying to keep up, you open a far more exciting possibility: getting ahead with what matters to you, your team and your business.

    tags: socialnetworks, commmunication, performance, goal, priorities

  • Un PRaaS possède quatre caractéristiques de base :
    – Un service disponible sur le Cloud.
    – Propose une réponse complète pour gérer l’intégralité d’un processus.
    – Concerne non seulement l’entreprise, mais aussi des acteurs externes, clients, fournisseurs ou prestataires.
    – Est utilisable directement par des personnes des métiers concernés, sans nécessiter l’intervention d’informaticiens de l’entreprise.

    tags: PRaas, process, cloudcomputing, businessprocess, outsourcing

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