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  • “ECM is not about managing content for the sake of managing content. What matters is that we can use the content, and get the information we need when we need it.

    tags: enterprise2.0, ECM

    • To tackle the challenges of ECM, we need to create an vision and strategy for ECM and ensure commitment to this from top management. Secondly, we have to establish some sort of governance for ECM which allows for common funding and decision-making for enhancing shared ECM capabilities. Finally, we need to build some kind of competence that can provide the required resources, skills and support to ECM initiatives. We can see this as a kind of shared for ECM initiatives within the enterprise.
  • “My take. The promise of convergence between consumer social computing and large-scale enterprise technology is at hand, making this a vibrant and creative time. As definitions of consumer and enterprise blur, future success belongs to vendors that innovate and adapt to evolving perceptions around what “enterprise” actually means.”

    tags: enterprise, 2.0, social, computing, crm, vendors, SAP, chatter, salesforce, ERP

    • Chatter introduces an important concept of software that combines messages from machines with status updates from people in a simple interface.
    • Chatter’s ability to create feeds for not just people, but content and applications is both its unique feature and its most important benefit
    • Chatter is software-is-social as in “software sending status updates.
    • SAP’s Imagineering Group has done substantial work on the idea of placing sensors into the fabric of an organization. This concept is similar to Salesforce.com’s view of combining human- and machine-generated status messages into a single stream, although SAP’s vision is far more sophisticated and complete.
  • The group did a web survey of its 100 members with 77 responding. That may seem like a small number to use for any quantifiable conclusion about the state of Enterprise 2.0. But the people who responded lead or help lead Enterprise 2.0 efforts at some of the largest organizations in the world. Thirty-four percent of the respondents work for companies with more than 10,000 employees. Twenty-five percent work for organizations that have more than 100,000 employees.

    tags: enterprise, 2.0, adoption

  • tags: socialbusiness, socialcrm, marketing, socialbusinessdesign, organization, network

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