An organization that is out of sync, irritant #13 of the employee experience
The company's worst enemy is not its competitors but time. Time to understand, time to decide, time to act, time to solve...
Clients and projects: irritant #12 of the employee experience
It was impossible to review the irritants of the employee experience without talking about what is central to any business, its raison...
An overly informal organization, irritant #14 of the employee experience
In this project, which consisted in listing and explaining all what I call the "irritants of employee experience", which are nothing less...
What are the remote worker’s challenges?
Working remotely isn't just sitting at home in front of a computer and acting like you're at the office. It's not just...
How to transform your business with design and customer centricity.
Which company does not nowadays claim that customer orientation is its main concern? I wonder what they were thinking before. What we see, in reality,...
Is there such thing as a “user as a service” bubble
Bad times for Facebook. The Cambridge Analytica scandal is still a matter of attention and some people worry about the consequences for Mark Zuckerberg's...
So what? More or less productive in remote work?
This was one of the great objections of those who, rightly or wrongly, did not want to hear about remote work: it...
Is there really an old and a new world?
Many debates on the opposition between a new and an old world. Whether we are talking about business, companies, society or politics, the opposition...
Is technology really evil?
As far back as I can remember, technology has always been suspected of bringing us the worst evils without the prophecies finally being fulfilled....
Candidate.ID: how to nurture your candidate base
Another startup that caught my attention in Unleash Amsterdam: Candidate.ID. I had already spotted them and talked to them last year and I took...
Everybody Wants to Love Their Job
The question of the relationship between employees and their work and their company remains a subject that is much in the news. It seems...
We always overestimate the change that will occur in the next two years…
Some time ago I pointed out that, paradoxically, the dynamism of the digital world could be a factor of inertia in businesses. This is...
VUCA yourself!
We can see the difference between conviction and posture in the behaviour a person adopts in the storm compared to what they...
Scoop: Humans read what you write!
We hear a lot about the possible negative impact of communication technologies (I don't know why some people call them "new") on human relationships....
The Digital workplace : both fragmented and integrated
At the end of the latest Enterprise Digital Summit in spring 2016, I left you with some thoughts about the digital workplace. In short : 1°)...
Retainment and Difficulty in Accessing and Using Information. Irritant #5 of the employee experience.
If the information exists we will find it on Google! This reflex so evident in our daily experiences does not survive the...
Pathmotion: improve the storytelling of your employer brand
After Golden Bees, Pathmotion is the second startup I spotted at Unleash18 in Amsterdam. For me Pathmotion is a natural evolution of HR marketing and...
Is relocating production a good idea?
As soon as COVID-19 began to spread and reached the stage of a pandemic, the first conclusion drawn was that Western countries...
Companies are not omnichannel at all! Irritant #10 of the employee experience
Omnicanality is the enterprise's new Holy Grail. Firstly because it is the logical evolution of e-commerce that we have known for a...
Using the customer experience to crash test the employee experience
In a previous post I took a photograph of everyone's daily experience in their personal life ,as a consumer/customer and invited to...
Chatbots, and then what?
chatbots, expérience, expérience utilisateur, google, interface
A complicated IT experience. Irritant #7 of the Employee Experience
In the mid-2000s there was a lot of talk about the consumerization of IT in the workplace. This term referred to the...