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A company is made of people and processes

images-3.jpegWe have to agree that processes have been the priority for a long time, at a point that everyone kows what he has to don how to do it. We don’t know if the individual has developped a belonging feeling toward the company, one thing we’re sure of is that he can’t ignore his a part of a (or several) workflows.

Have we been so far in that direction we would have taken from teams their biggest strenght : being a team and being able to be beter that the sum of individuals which compose it?

It’s a more and more popular idea and, most of all, it is the main point of a McKinsey report which says that the next revolution will concern interactions.

Here is their introduction:

The next revolution in interactions

  • As more 21st-century companies come to specialize in core activities and outsource the rest, they have greater need for workers who can interact with other companies, their customers, and their suppliers.
  • Thus the traditional organization, where a few top managers coordinate the pyramid below them, is being upended.
  • Raising the productivity of employees whose jobs can’t be automated is the next great performance challenge—and the stakes are high.
  • Companies that get it right will build complex talent-based competitive advantages that competitors won’t be able to duplicate easily—if at all.
  • Some things that must be obvious for everyone but that don’t seem to be.

    Hoping more and more managers will be aware of that…

    Bertrand DUPERRINhttps://www.duperrin.com/english
    Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler
    Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler
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