A new way to define a productive worker

This is the subject of a verty interesting note by Pascal Veilleux. I think it’s very close to the way productivity will have to be measured in the enterprise 2.0. Thanks Pascal for letting me translate it here:

Before
Productivity was measured by the number of hours you spend at he office

Now
Hours don’t matter, only results count.

Before
Email was a maintream tool. Answering intantaneously to each email was essential.

Now
New communication tools in the enterprise 2.0 allow people to have the right information at the right moment and so they can focus on what’s really productive. The new productive worker knows he has to use IM for if he wants an instant answer and a wiki to archive what would be useful for the whole team and a blog to make announcements. He also uses RSS feeds to keep an eye on what’s happening. He knows the more he’ll use those tools the more is teammates will use them too.

Before
A good management was hierarchical management. One had to have good relationship with his boss, the boss of his boss…etc. And also keep an eye on his subordinates to make sure they quickly answer their emails.

Now
Lateral connexions inside and even outside the enterprise are mainstream. Information sharing is a real lever in the organization.

Before
Being alert during working hours was essential.

Now
The new productive worker shows is status on  Twitter. Even when he’s at the garage or at home during his “normal” working hours. In his opinion it improves team communication and work.

Before
Surfing on the web was a waste of time…he had to hide.

Now
Surfing on the web helps understanding the present and anticipate the future.

Before
Long term planification was the rule.

Now
Everything changes very quickly. One try different projets. They won’t all succeed, but some will.

Bertrand DUPERRINhttps://www.duperrin.com/english
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler
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