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Balanced Scorecard, value creation, and entreprise 2.0 : anyone can help ?

My thought of the moments are taking me to places where my knowledge reaches its limits and where I don’t find (or not as quickly as I want) relevant informations.

So I’m submiting you my questions in bulk and anyone who can help is welcome. Really need yor help..
• Do you know the percentage of enterprises which use balanced scorecard for stragic planning ?

• Do you know if they give as much importance to all aspects of BSC ou do they focus on some of them ? And which ?

• If they don’t treat all aspects of BSC equitably, can we note differences in performance on a short, middle, long term range comparing to those who give as much importance to everything ?
• Do you know if those who conscentioulsy treat the “customer perspective” part are more likely to use web 2.0 in their customer relationship ? Conversly, if those who use web 2.0 are using BSC ?

• In the same way, I’d like to know if those who conscentiously treat the “human capital perspective” part are more likely to experiment enterprise 2.0. And if those who make such experiment are BSC driven.

Thanks in advance

Bertrand DUPERRINhttps://www.duperrin.com/english
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler
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