Links for 03/08/2009

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  • One way to define various tools (or ways to communicate) and how they differ from each other is to visually position them in various dimensions. For this purpose, I have developed a simple positioning model that I call “Positioning Model for Communication Tools”. I have uploaded a first version of it to and registered it under a Creative Commons Attribution-Noncommercial 3.0 Unported License.

    tags: communicationtools, tools, microblogging, blogging, email, forum, positonningmodel

  • Le plus surprenant est que cette réputation est souvent mise à mal en interne : 67 % des interrogés pensent que des actes malveillants sont intentionnellement entrepris par des salariés de l’entreprise. Des actes qui prennent, par exemple, la forme de commentaires sur des forums ou des sites de critiques tels que aux Etats-Unis.

    Cette étude vient après celle d’Edelman, que j’ai déjà citée, et qui mettait les “conversations avec des employés” dans le top 3 des sources les plus crédibles pour les leaders d’opinion avec “les rapports d’analystes ou sectoriels” et “ce qu’en disent vos amis et vos collègues”.

    tags: reputation, e-reputation, employerbrand

  • # Agile methods
    # Clear goals & responsibilities
    # Content
    # Flexible governance
    # Information architecture
    # Internal evangelists
    # Stage containment
    # Start small, no big-bang
    # Tiger teams
    # Virtualized sandpit environments

    tags: enterprise2.0, agilemethods, management, governance, adoption

  • With the successful launch of any new product, it always feels like a good time to step back and enjoy the lull before starting the next new project; however, this is the time when the community manager role accelerates rather than slowing.

    tags: communities, communitymanagement, facilitation, evangelism

    • Ongoing Facilitation
      • Content Creation
    • Evangelism
      • Community Evolution
  • Some people complain that enterprise search should behave more like Google search, which I vehemently disagree with, for one primary reason: enterprise search is a FUNDAMENTALLY different problem than internet search. Here are some examples:

    tags: google, search, searchengines, enteprisesearch, relevance, context

Posted from Diigo. The rest of my favorite links are here.

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Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

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