IT interests : good news but too much compartmentalization

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I recently came across this this chart about what IT departments are currently thinking about. What inspires me some thoughts.

First point, as mentioned in the post where I found this document, there’s  nothing really new. Many of these issues have been discussed for years, some are more recent but even when names change, the topics themselves don’t.

Second point : cloud computing is on the top of the list. That’s the evidence, but did we need some more, that the topic is really a true current concern. But we have to be careful and don’t make numbers say what they don’t : being interested in something does not mean adopting it, it even may mean finding arguments to find it. As a friend of mine who works as a plane pilot, often says : “The reason why I’m interested in plane crashes is because I want to avoid them, not because I want to have one”. Behind, nothing emerges (I don’t consider the difference between 47% and 51% as significant).

Third point, the most interesting one in my opinion : the link between many of these topics. BI and BPM : don’t you think that one the the current challenges is to enrich BPM with BI ? Aren’t wikis, blogs etc.. and collaboration tools the two sides of one only thing ? By the way, to enrich BI, isn’t it necessary to harness the value contained into the unstructured information carried by blogs, wikis and social networks ? Good news : social networks come one rank behind. As for content management, isn’t it the formal alter ego of social medias ? Here again, two sides of one global issued.

So, at first sight, there’s a kind of coherence that is a good news. On the other side I’m afraid that all these issues may be thought independantly, without any articulation between one and another just when they must be thought jointly if we don’t want to see things that are complementary by nature confront each other. Keep in mind that operations are expecting such a coherent and integrated approach from the IT depts instead of technological projects isolated the one from the other which lack of coherence have negative impacts on adoption and value creation.

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Bertrand DUPERRINhttps://www.duperrin.com/english
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler
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