Why haven’t I use this app earlier ?

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A few weeks ago I was in a meeting, taking notes. A glance at a colleague’s screen aroused my curiosity and I asked her : “what’s the application you’re using ?”. Then she showed me this wonderful app she just discovered weeks ago. As for me, I only had to blame myself : it’s not been weeks but months that it was installed on mu computer. I even had a “beta” account. When I first tried it, I made a quick tour then switched to another task. Not because the app was good or bad but because, at this time, I did not want to take the time to ask myself some questions. And here comes the lesson I learned through this short piece of worklife.

Like everybody, I have my own routine when it comes to manage information. There are notes I take, what I read on the web…then comes a “buffer” step, then I treat it what means delete/keep for later/bookmark or undertake any action. This routine applies to both my professional and personal watch (in fact both are about the same topics). Of course I organized it with applications : each task has its app and I push the info through my process. An application to read, another to queue, another to bookmark, another to…

Adopting a new app, ie changing one of those I’ve been using so far, would have made me change my routine. It doesn’t matter if the new app is better that the one one it replaces or not. Then, since I was only testing this app before deciding to adopt it or not, it would have meant I spread my datas (or have some data duplicated) before I choosing to switch or not. Since I had no time to waste, I contented myself with testing the functionalities without trying in real work conditions. So, since “testing” things this way is more about playing than working, I didn’t used the app for real work purpose so I couldn’t say if there were real benefits or not. A last point was missing too :  I did not take the time to think about the application’s scope (personnal/profession, notes/notes+…., overlapping….). All these things put together made that I was unable to see myself using this app in my day to day work, to visualize what I could mean to my routine.

That’s why I was about to miss Evernote.

That’s quite a simple case. Imagine what happens when someone has to conduct the experimentation of a social platform at a company-wide scale and how those who are asked to participate may fill. It’s not about one person but 10, 100, 500 peope, that are not as tech-savvy than I can be and have not the freedom I have in the choice of the tools I use at home or at work.

It’s one more point to take into consideration when launching an enterprise 2.0 pilot.

application, Entreprise 2.0, evernote, expérimentation, pilote, routine

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Bertrand DUPERRINhttps://www.duperrin.com/english
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler
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