The Learning Layer Takes Aspects of Enterprise 2.0 a Step Further <span class="“> – Annotated
“Here is an interesting idea that has been well articulated in a new book, The Learning Layer by Steven Flinn. I recently had a chance to speak with Steve about this marriage of aspects of Web 2.0 and artificial intelligence (aka adaptive systems) that can have useful applications within the enterprise.”
use of personalized responses based on user behavior has been pervasive on the consumer Web through such things as Amazonâ€™s recommendations. However, this technology has been applied much less within the enterprise
Not only are personalized recommendations provided to individual users based on their behavior and the behavior of others, but the system feeds these recommendations back to itself to continuously adapt on an automated basis
The approach can be applied to work flow and here it gets even more interesting in my opinion. Just as old school knowledge management created more direct business value when aligned to business processes, I see the same thing happening here
“Financial institutions are highly regulated, perhaps more than any other type of company. And thatâ€™s part of the reason why financial companies have been slow in adopting Enterprise 2.0 collaboration tools. “
Vanguard has made some progress. But there are many hurdles. For example, regulations require that they be able to save and archive all messages in a non-rewriteable format. They had been doing that for email, and they needed to come up with a way to do that with IM messages, and blogs and wikis too. The company has also set up a number of internal collaboration sites and assigned a manager for each of the sites to regularly be checking the content posted to ensure the compliance of the information being exchanged.
“That may not be true, as it turns out. A new study coming out of Northwestern University, discovered that college students have a decided lack of Web savvy, especially when it comes to search engines and the ability to determine the credibility of search results. Apparently, the students favor search engine rankings above all other factors. The only thing that matters is that something is the top search result, not that it’s legit. “
“Last year at the World Business Forum, when Gary called open source one of the greatest management innovations of the 21st century, there was some serious high-fiving going on amongst us open source business types.
So I’ve been watching closely as Gary and a team of management superstars have launched an open innovation experiment called the Management Innovation Exchange, or MIX. In the video below, Gary explains a little bit about the goals of the MIX.”
“The Management Innovation eXchange (MIX) is an open innovation project aimed at reinventing management for the 21st century. The premise: while “modern” management is one of humankind’s most important inventions, it is now a mature technology that must be reinvented for a new age.”
The MIX represents a pioneering attempt to use the open innovation model to help accelerate the evolution of a critical social technologyâ€”management.
Thus the MIX gives every progressive management innovator the chance to share a little and learn a lot
“Lockheed Martin, the nation’s largest defense contractor, has launched a new open-source project for enterprise social networking called Eureka Streams.
The Eureka Streams technology, which looks and behaves much like existing commercial social networking software, is aimed at helping what Lockheed Martin refers to as knowledge workers make informed decisions by finding relevant colleagues and groups, following their streams of activity, and engaging in conversation. “
Officials are “free to use external accounts as long as emails are captured into records management systems,
“The expectation is that any tool for government use adheres to the Privacy Act and a Privacy Impact Assessment,” said McClure. Applications must be compliant with relevant regulations to be on Apps.gov, said McClure.
He delivered a new report, embedded below, and said that the GAO will be looking at the preparation of agencies to retain records from social media platforms.