Links for this week (weekly)

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  • “Dave Shepherd has been working for Barclays for 25 years and has never seen anything like it. The Head of Frontline Help at the third largest UK bank is talking about the change that followed the introduction of their mobile intranet 18 months ago. The Barclays mobile app, MyZone, was born out of a Future Leaders development day. “We built it fundamentally to push information to colleagues,” remembers Shepherd. “But it has turned into something completely different. Employees are not interested in info we push to them. They want info that they can pull from each other.””

    tags: barclays digitalworkplace mobile intranet casestudies

  • “For just over two years, Michael Rhodin has led IBM Watson, having come to that role after a four year stint as the head of the Software Solutions Group at the company. IBM has already found applications for Watson across seventeen industries in over thirty five countries, but as Rhodin notes in this interview, the company is just getting started.”

    tags: ibm watson mikerhodin artificialintelligence AI API

    • The second thing that was a key decision about the launch of the commercial project was the creation of an open ecosystem: we would open up the APIs on platforms so that startups could get access to the technology and start to build out businesses on top of it.

Posted from Diigo. The rest of my favorite links are here.