What will the post-pandemic business look like? This is the question that many people are asking, you hear a lot about it and you will hear even more about it. Even if I don’t believe at all in the famous world after, you will be entitled to it, if only because the “post COVID” label will be used to sell you all possible services, products and ideas. It’s a good thing, the digital transformation was starting to run out of steam and salesmen and marketers needed a new catch-all concept.
But in any case, the post-COVID business will be different from the one before, whether we like it or not and even if we do nothing about it.
Of course, because people change, evolve, innovation works, even without the crisis the business of 2022 would have been different from the business of 2019. The crisis will just make it a little more different because things will have accelerated.
And once we get out of the marketing bullshit, I dare to believe that we will have learned something from this period which, let’s remember, is far from being totally closed. I still dare to believe that beyond the good feelings that naturally evaporated once the consternation and the shockwave had passed, once the trajectory towards a return to normalcy had been set in motion, concrete and pragmatic things would happen. Some of them will have been wanted and decided, others will have been suffered (well… for some) and still others will have naturally settled in as a legacy of crisis management.
And as I have said many times before, large-scale forced remote work has been a real opportunity for organizations to expose their shortcomings and dysfunctions. Again, I hope that the return to a more normal life will not mean that we can sweep the dust under the carpet again, but rather that we will use the lessons learned to improve what needs to be improved.
Anyway, I decided to take a look at the subject and here is what you can expect on this blog in the coming times…
- The post COVID business: myth or reality?
- COVID has not been a change agent but an excellent consultant
- The post COVID employee: an unseizable one-person market
- The post covid organization: flatter, agile, flexible and fast.
- Post-covid operations: formalized, simplified, automated and people-centric
- The post covid workplace: hybridization in pain.
- Post COVID business culture: the great reconstruction in the mess
- Post COVID business values: a lot of promise and little effect
- The post-Covid Digital Workplace: ATAWAD and open to all
Of course this is only a forecast and it would be easier to write the story after it has happened but it would still be less funny.