Bertrand Duperrin is Head of People and Delivery at Emakina France.
He is in charge of programs aimed at human capital development and organizational performance.
This dual responsibility stems from his conviction, shared by the company, that if the development of human capital is aimed at creating and developing a potential of talents in the company, it is through “operations” that this capital is converted into value for the client and the company. These two dimensions must therefore be thought out and managed jointly.
His projects include: simplification of organization and processes, automation of routine processes (robotic process automation), rationalization of tools, transformation of support processes with a “service” approach, definition of a model for aligning objectives at all levels of the company (OKR), implementation of a Management Delivery Model, implementation of an Employee Relationship Management approach, managing recruitment and talent development.
Emakina is a full service digital transformation agency with more than 1000 employees in 16 countries in Europe, America, Asia and the Middle East. 1st independent agency in Europe, it has been listed on Alternext since 2006.
Bertrand started his carreer in the HR consultancy industry where he mainly focused on collaboration and leadership issues. In 2006 he joined the software industry, becoming one of the first employees of blueKiwi Software. He built the vendor’s professional services offering about enterprise social networks roll-out and started this unit operations. He was on the first person leading such projects in France. In 2010 he went back to the consulting industry, joining Nextmodernity, a french leader in the field of new management, value creation and collaboration models. He was appointed to the position of director in 2012, developped a digital transformation offering and initiated a strategic partnership with IBM.
He joins Emakina in 2015 to create a digital transformation consulting practice. He then takes charge of the management of commercial and delivery activities as Business Director before leading as Head of Employee and Client Experience the transformation of the company in a logic of alignment of client and employee perspectives, after which he is entrusted with the management of operations and the development of human capital.
His past experiences give him a deep understanding of the human, organizational and technological dimensions of business transformation. He is mainly interested in the transformation of structures, organization and managerial models as a lever for value creation.
Bertrand worked for many businesses like : Dassault Systèmes, Société Générale, La Poste, BNP Paribas, Alcatel-Lucent, Geodis, Finaref, AXA, Renault, IBM, SNCF, Thalès, Pernod, Ingenico, Morpho, Essilor.
International speaker, he spoke at many industry events like the Enterprise 2.0 Summit (Paris, Frankfurt), the Social Business Forum (Milan), l’AIIM leadership Council (London), Webcom (Montreal), HRTech Europe (Amsterdam).
Bertrand was named in the list of the 100 most important leaders in the digital industry by 01 Business & Technologie magazine in 2013.
On a more personal standpoint Bertrand is passionate about internet, photography, travels and, most of all, the airline and hospitality industry. He’s co founder and co-author of the ravel Guys blog, about travel experience.
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