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Category: Collaboration

How the essence of enterprise social networks has been distorted

They were presented as the next big revolution in collaborative work. Enterprise social networks were supposed to connect knowledge, bring teams closer together, and free the flow of ideas. They promised to break down silos, flatten hierarchies, and give everyone a voice in the collective conversation. However, just a few years after their arrival, the mountain gave birth to a mouse. These platforms, supposed to be at the heart of a new way of working, have become just another internal communication channel, and the tool that was supposed to change the way we...

Does AI spell the end of collective intelligence?

The massive arrival of AI in businesses, with the underlying promise of replacing individuals, is reviving discussions on collective intelligence. After all, what is the...

People will not collaborate effectively or use the tools properly as long as they have the means to do something stupid instead.

Okay, the phrase is a bit provocative, but it's an observation I see in most organizations: they want results without addressing the way they work. As...

Eliyahu Goldratt’s fictional interview on infobesity and bottlenecks in knowledge work

Instead of thinking vertically, I always like to see if it's possible to “steal” ideas that work in one sector or discipline and apply...

Are collaboration tools really about collaboration?

Collaboration tools have invaded our computers and our daily lives with the promise of transforming the way we work and increasing our productivity, because it's...

Workplace Collaboration: When Technology Saturates, Productivity Stagnates and Generations Disconnect

We've never been so well-equipped to collaborate and be more productive, but the numbers don't bear this out. It's well known that collaboration is more a...

Digital Infobesity: When Collaboration Tools Degrade Productivity, QWL and Amplify Mental Workload

For a long time I've been convinced that technology would help us to work better, both individually and collectively, and it's not for nothing that...

Collaboration tools in the workplace: a real waste?

We don't realize enough the progress that has been made over the last 20 years in terms of collaboration tools, with a clear acceleration...

The end of Workplace by Meta: how serious is it?

Meta (formerly Facebook) has announced the end of Workplace, its enterprise social network launched in 2016 to compete with Microsoft Teams and Slack. I've...

What data do we need to understand how people work?

In a previous post I discussed the need to give a quantified, tangible form to the flows of work in order to understand what...
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