Use data to manage through emotions

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There are many discussions on the impact of Big Data on decision making, what seems kind of misleading to me. Big Data will never help you to make better decisions, analytics - that are...

Businesses have lost track of value creation

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Does better information sharing help us to achieve significant improvements in value creation ? A least enough to balance the time collaboration and sharing takes ? Do thousands of fans in rapture who "like"...

Is the chief data officier the new ROI guy ?

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The digitalization of society make new jobs emerge. Among them the Chief Data Officer (CDO). The chief data officer is responsible for the governance and utilization of data as enterprise assets. There's no need for...

Intelligent agents to improve the employee experience

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Employee experience goes far beyond the way people interact with their work tools. But, given the time spent behind a screen every day, it's obvious that this side is a major concern. I already said...
industrie4.0

Industry 4.0 : the dark side of the digital enterprise

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Digital transformation often goes hand and hand with customer experience and the highest priority is often given to marketing and customer relationship initiatives. It is logical : it's the most visible part of the...

Data and robots to make enterprise social networks successful

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One day, annoyed by an unexpected problem, an employee figures out that the best may to find a solution is to use the social network his company deployed months ago. He logs in, throw...
HR marketing and data

HR Marketing and employer branding in the age of data

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I'll start with two observations that have very little in common at first sight. The first is that HR in general and recruiting in particular will have to adopt marketing approaches in their day...

Analytics. It’s a matter of trust (again)

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At the times when digital mainly meant collaboration and knowledge management, businesses quickly realized that the principal barrier to success was trus (or lack of). No trust, no success. When the question of data...

Businesses know their employees. Really ?

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Let's start from the beginning. Digital transformation is a matter of customer experience and this latter requires, among others, a deep customer understanding. We also know that there is no customer experience without employee...

The individalization of custmer relationship : why and how ?

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The individualization of customer relation is the new concern of marketing departments. After mass marketing, after segments, we've reached the ultimate level of granularity. Bus as for any trend emerging as a "must have",...
Thriving in the data economy

Thriving in the data economy requires a legal framework and boldness. An Interview with...

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Everybody's talking about the data economy but few are really doing it. Some are aware but don't know where to start, some are stuck into their internal complexity and a legal framework that does...

Big Data is not the privilege of IT anymore, Forrester says

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As any new technology, Big Data entered organizations in a chaotic way, starting, of course, with IT departments. As a consequence, businesses face lots of internal initiatives with very little coherence and, in the...

Being digital in 2018 : forget big data !

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analytics, big data, data, donnée, small data, transformation digitale

Big Data for recruitment : the end or the beginning of clones

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Big Data and analytics will stretch all over enterprises in the upcoming years and one of their primary target will be recruitment. Facing this unavoidable change, I see people having two kinds of reactions....

Men and robots : what work relationships ?

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Recently I heard someone stating this during a conversations "We're going to work more and more with robot.  Anyway, they're already around". Then someone replied "No. We're not going to work with them. They're...

It’s not Big Data, it’s Big People !

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You must have noticed that Big Data has escaped from the technology field to become a business matter that impacts both the business, human and operational sides of enterprise evolution. I can already hear voices...

What is cognitive computing ? IBM Watson as an example

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There are lots of talks about big data, analytics, cognitive computing but what it means is still unclear for most of people. Hence a lot of confusion and a tendency to mix everything together...

Big Data: A Revolution That Will Transform How We Live, Work, and Think

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Very few people imagine to what extent what lies behind the catch-all name of big data will transform our lives in the future. Both at the professional, personal and collective level, questioning things we...

On HR, Big data, Analytics and Moneyball

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In brief : HR Analytics will change turn talent and competences management upside down. But not everything should be put into the hands of technology to reduce people to a couple of numbers. On...

Is technology really evil?

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As far back as I can remember, technology has always been suspected of bringing us the worst evils without the prophecies finally being fulfilled. Lack of knowledge of the subject by the prophets who...
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

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