HomeDigital Transformation

Category: Digital Transformation

Anticipating the French way: when anticipating means reinforcing the status quo

1994: the Thery report on "information highways" The year is 1994. The world was beginning to whisper the word Internet, Al Gore was dreaming of “global communications networks” and “participatory democracy”, and American giants like Yahoo, eBay and Amazon were preparing to revolutionize our daily lives. Meanwhile, in France, the Théry Report (30 years after the publication of the Théry Report on information highways), a masterpiece of visionary analysis commissioned by Édouard Balladur, is being published. In this report, we learn with confidence that the Internet is nothing more than a “precursor...

Anticipating the French way: when anticipating means reinforcing the status quo

1994: the Thery report on "information highways" The year is 1994. The world was beginning to whisper the word Internet, Al Gore was dreaming of “global...

How years of progress have killed customer service

Every company is talking about customer experience, and has been investing heavily in customer service for years. Yet recent experience tells me that, in...

Technology at work: the great misunderstanding between businesses and employees

It would appear that employees are losing interest in their company's IT tools. At the same time, businesses that continue to invest in this...

Digital has entered people’s homes…but not in the way you might think

This post is an opportunity to dispel a lot of preconceived notions about the trendy topic of digital transformation and the digital maturity of...

COVID has not been a change agent but an excellent consultant

One can read everywhere that the COVID has been the best change agent, that it has succeeded in a few weeks where managers, Chief...

Digital, talent and automation: what matters for executives in 2021 ?

The PWC's 24th CEO Survey gives us a snapshot of the concerns of executives in 2021. Some topics are obvious, such as pandemic or...

Is the post-COVID enterprise the new digital transformation?

The post-COVID enterprise is the ultimate new business model. If you don't become a post-COVID company, your customers will turn away from you, your...

Digital transformation to the point of indigestion

When I look at the marketing emails that invade my mailbox or read the website of almost all the companies that provide in one...

How about getting rid of pre-digital bandages?

Digital transformation doesn't work. This is the lapidary statement that we often hear and which is not lacking in foundation. It doesn't work because like...
123...13Page 1 of 13

Follow me :

About

Main categories

Recommended BookmarksCollaborationManagementWeb & UsagesHuman resourcesSoftware & ToolsIntranets and digital workplaceEmployee ExperienceCustomer relationshipDigital Transformation

This work is licensed under Creative Commons Attribution-NonCommercial 4.0 International