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Digital Transformation
COVID has not been a change agent but an excellent consultant
One can read everywhere that the COVID has been the best change agent, that it has succeeded...
Digital, talent and automation: what matters for executives in 2021 ?
The PWC's 24th CEO Survey gives us a snapshot of the concerns of executives in 2021. Some...
Is the post-COVID enterprise the new digital transformation?
The post-COVID enterprise is the ultimate new business model. If you don't become a post-COVID company, your...
Digital transformation to the point of indigestion
When I look at the marketing emails that invade my mailbox or read the website of almost...
How about getting rid of pre-digital bandages?
Digital transformation doesn't work. This is the lapidary statement that we often hear and which is not...
Do you need a digital strategy?
It was thought to have been buried for a long time, but it has resurfaced with COVID...
Using the customer experience to crash test the employee experience
In a previous post I took a photograph of everyone's daily experience in their personal life ,as...
The employee experience is a customer experience like any other…or should be…
When it comes to employee experience, I am often asked "why" and "what directions to explore". To...