The experience economy, cornerstone of the digital economy

Digital transformation is nothing more than a specific culture and philosophy applied to the design of new experiences The world is changing so fast that people don't know which economy to turn to. Knowledge economy,...

Société Générale boosts its digital transition with employees

After the French Postal Service which I wrote about in a previous post, here's another case of a business that recently set up an employee mobilization program, this one being about crafting a digital...

Are CMO and CHRO the winning duet of the digital transformation ?

Who should be in charge of the digital transformation ? There's no magic model that works in every situation but we're starting to see some good practices no one should depart from. First, the digital...

Digital transformation, leaders and space time curvation

There will be no digital transformation without strongly involved and committed leaders. Achieving digital adoption (ie : using digital technologies for existing initiatives and keeping new digital born initiatives in hermetic silos) was hard...

Businesses are blind in front of digital competition

The main concern of the C-Suite regarding to digital is the transformation of the competitive environment that forces them to change their habits if they want to be able to respond to threats they...
leading_digital

Leading Digital : how to digitize a non digital born business ?

When people talk about digital businesses, they often mention  pure players like Google, Uber etc. what leads logical reactions from traditional businesses. They say "that's not me", "that's not for us", "we're different", "we...
industrie4.0

Industry 4.0 : the dark side of the digital enterprise

Digital transformation often goes hand and hand with customer experience and the highest priority is often given to marketing and customer relationship initiatives. It is logical : it's the most visible part of the...

Will HR be the first downgraded of the digital era ?

Some time ago I wrote that digital transformation was a real chance for HR to regain a foothold on a major matter that will decide of the future of businesses in the next decades....
Size does not matter

Preconceived ideas on the transformation of small and medium-sized businesses

marketing, PME, Ressources Humaines, transformation, transformation digitale, unelash, unleash18
Digital transformation and change

Digital Transformation : “what’s in it for me ? “

Digital transformation is a change process like any other and follows established rules and principles. There's a point where the major concern is about making employees onboarding and buying-in. At this moment, there's a prevailing...

A Digital Department must plan its obsolescence

While more and more businesses are equipping themselves with a digital department, some are already questioning how useful they'll be in the future. Build to be a digital transition catalyst, such departments can either...

Being Digital in 2018 : don’t be frustrated nor destructive

Many people don't understand why others are reluctant to embrace the unavoidable changes caused by digital. I say reluctance but I could also say resistance or mistrust. You can face such attitudes either if...
Digital employee to CEO

Letter from a wannabe digital employee to his CEO

Dear CEO, You frequently take stands on our company's digital transformation, either in the press or internally. That's very kind of you and the least politeness from our part is not to leave your words...
old vs new

Is there really an old and a new world?

Many debates on the opposition between a new and an old world. Whether we are talking about business, companies, society or politics, the opposition between so-called new and old worlds is omnipresent. This is all...

What does achieving digital transformation means ?

business model, culture, digitalisation, GE, Jeff Immelt, maturité, opérations, process, rentabilité, transformation digitale

The Whys of the digital transformation explained to the C-Suite

Digital transformation programs are flourishing inside organizations whatever the name they're given. No matter if things start wich collaboration, customer relationship, learning organization etc., all end at the same place once the ball have...
Digital Dexterity Cap Gemini

Digital is a matter of dexterity, Cap Gemini consulting says

Clearly, more and more studies about digital transformation are being published. Today, I'd like to say a few words about one from Cap Gemini Consulting titled "Organizing for Digital: Why Digital Dexterity Matters". The main...

There’s not one but several digital transformations

If everybody's talking about digital transformation, agreeing on a definition and knowing where to start is not easy. As a matter of fact talking about digital transformation is a little bit simplistic since there...

Being digital in 2018 : No wild rush forward anymore

The digital industry is addicted to innovation and novelty. It's always in search of innovation and the "Next Big Thing". It's more about geek stuff than business issues, more customer-focused than employee-focused. It comes with...

Digital/Social : what impact on business performance ?

There's not a company that does not try to become "social" or "digital" but for what results ? That's the interesting question that recently surfaced during a discussion I had. One more evidence that...
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

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