Digital Agility Test

The Digital Agilty Test introduced by David Castera

Employee are at the center of the digital transformation of any business. First because their Digital IQ is the limit of the digital potentiel of the organization, secondly because the most advanced ones are...
Digital employee to CEO

Letter from a wannabe digital employee to his CEO

Dear CEO,You frequently take stands on our company's digital transformation, either in the press or internally. That's very kind of you and the least politeness from our part is not to leave your words...

Businesses are blind in front of digital competition

The main concern of the C-Suite regarding to digital is the transformation of the competitive environment that forces them to change their habits if they want to be able to respond to threats they...

Digital transformation : what to expect in 2016 ?

It's the end of the year and the time for predictions for those who'd like to believe in. More seriously, seen from my small window, here are some trends I've identified for 2016 1°) A...

Disrupting Digital Business by Ray Wang : a praise for authentic experiences

Among the many books about digital transformation (whatever the form it takes) I'd like to draw your attention to the excellent Disrupting Digital Business: Create an Authentic Experience in the Peer-to-Peer Economy by Ray...

Your intranet is not about intranets anymore

The most symptomatic evidence of the evolution of the concept of intranets is obviously the much awaited study published by Jane McConnell every year. The ninth edition was issued a few months ago and...

Computing is not about computers anymore. It’s about living. (Nicholas Negroponte – MIT Media...

This quote from MIT Media Lab's Nicholas Negroponte must be one of those I use the most since it perfectly illustrates the paradigm shift we're living. Negroponte said "computing" but today the quote would...

There’s not one but several digital transformations

If everybody's talking about digital transformation, agreeing on a definition and knowing where to start is not easy. As a matter of fact talking about digital transformation is a little bit simplistic since there...

What are the characteristics of digitally successful businesses

Earlier this summer, the MIT and Deloitte published a study on the characteristics of the most mature businesses regarding to their digital transformation. As often there's nothing really new to learn from it but...

How about HR making worklife simpler ?

As I often say to people wanting to start the digital transformation of their business but don't know where et start and where to head : try to make things simpler for both the...

The digital revolution of HR won’t be youtubed

Hr are aware of the risk of being downgraded but also know that digital transformation is a real opportunity for them, so they try to pull together and take over leadership on the matter....

Digital and experience : from recycling to waste

Digital transformation brought experience back under the highlights. Back, because digital regained control over an old concept. To mention but one example, the first edition of The Experience Economy, by Joe Pine dates from...

Journey manager : the next digital trendy job ?

Digital transformation brings many changes within organizations. There are things that need to be managed in a new way and things that used to be left unmanaged and need to be managed now. That's...

Digital transformation is about making things simpler. Period.

By the way, what is digital transformation ? Search the web, there are as many definitions as there experts and practitioners. Some have technology oriented approach, others an organizational one, others focus on business...

Ludovic Guilcher (Orange) : HR at the heart of digital transformation through the employee

Orange announced its new strategic plan, Essentials 2020 in march. Without any surprise we can find all the building blocks of digital transformation applied to a large business that needs to make a slight...

Treat your employees as if they were customers

One of the main challenges of digital transformation is aligning the internal and the external side, or, to be more specific, to make the one inspire the other and the other support the one....

The Future of work by Jacob Morgan : digitizing Drucker

Digital transformation is not a customer-facing program only. As a matter of fact, organizations will have to reinvent themselves internally too for the same reasons. First because the world, the society, people are changing...

Digital transformation, leaders and space time curvation

There will be no digital transformation without strongly involved and committed leaders. Achieving digital adoption (ie : using digital technologies for existing initiatives and keeping new digital born initiatives in hermetic silos) was hard...

Digital transformation won’t happen without sense of urgency

There are, in my view, two things that are a prerequisite to a successful digital transformation : a sense of urgency and the clear and non-ambiguous involvement of the C-Suite. Without these two elements,...

Unuberization : the Accorhotels way

In a previous post I discussed the myths and realities of uberization. One of my conclusions was that there was no inevitability there and that it wasn't the preserve of tech companies.A few weeks...
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

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