The benefits of becoming an experience company

In a long series of posts I investigated the concept of experience which is returning on the front stage as digital transformation becomes a major concern. We've seen- how experience and digital transformation related...

Digital transformation : The return of custom software ?

Businesses must be agile to keep the pace of the new business cases of digital transformation. In this context, the cloud looks like a mandatory turn for whom wants to be fast enough. It's...

Are CMO and CHRO the winning duet of the digital transformation ?

Who should be in charge of the digital transformation ? There's no magic model that works in every situation but we're starting to see some good practices no one should depart from.First, the digital...

Competitiveness in 2015 : digital, diversity and partnerships according to PWC

PWC recently published the 18th edition of their annual CEO survey. Even if the field is much broader than digital economy and transformation it's an insightful document regarding to these hot issues.My wrap-up.The title...

Is coding the new grail or only smoke and mirrors ?

Is the learning of code by everyone what will - as we often read - make businesses successful in the digital economy ? Will it be a necessary skill for the future (and event...

Arnaud Rayrole : Chief Digital Officers are the future CEOs

Lecko recently published the 7th edition of their study on the state of the art of enterprise social networks. Besides the benchmark it includes a deep analysis of the market maturity and how businesses...

Should digital transformation start with the backoffice ?

When a company wants to start its digital transformation the first natural reflex is to question the customer experience at each touchpoint To focus on what's visible and perceptible. However, is this may pays...

The future of the web : chaos and sustainability

Digital transformation is a hot topic but it's in fact nothing but one step in a broader process that will make internet (and not necessarily the web) the infrastructure of our lives, of our...

IT departments in the digital age : from collaboration to robots, with Frederic Charles

Collaboration, role of the CIO, data, connected objects : what are the big trends of digital transformation ? Frederic Charles, in charge of IT Strategy and governance at Lyonnaise des eaux is an historical...

The experience economy, cornerstone of the digital economy

Digital transformation is nothing more than a specific culture and philosophy applied to the design of new experiencesThe world is changing so fast that people don't know which economy to turn to. Knowledge economy,...

The Digital Enterprise in 2015 : where are we headed ?

December is usually predictions time. Some happen to be right, many will only happen in 2 or 3 years and some are irrelevant because we may lack lucidity and mistake what we would like...

Where are the budgets of digital transformation going ?

Digital transformation is a major issue and businesses are taking it very seriously, allocating it more and more significant budgets. However, it's a broad area in which many things fit and it's interesting to...

Technology adoption kills your digital transformation

I could have titled this post "All this fuss for what ?". Or "what's bred in the bone will come out in the flesh". Time has passed from the early days of entreprise 2.0...

The digital enterprise is like planes : drawn, not supported

Digital transformation is something binary. Historically, it's been made of two disciplines. An internal one, collaboration, collective intelligence and efficiency driven and an external one rather focused on customer relationship. Despite the time that...

What makes a company a digital champion ?

If there's no doubt that digital ils the new Grail, what can make us say that a company is successful or, at least, or the right path ?According to Altimeter, if 88% of organizations...

Digital reinvention : an orchestrated, cognitive symbiotic and contextual model

Among the many studies on digital transformation, one recently caught my attention. Issued by the IBM Institute for Business Value, it's titled "Digital Reinvention : Preparing for a very different tomorrow".I won't discuss the...

What qualities for the social employee ?

Following my previous post on the social employee and knowing the difficulties businesses face to attract and mobilize digital talents, I put together a list of the qualities that are expected from employees in...

What does digital really mean to HR (part #2)

Second part of  my latest post on what digital means to HR that don't want to be downgraded.Non exhaustive list of how digital and HR complement each other.Culture and DNADigital transformation is more a...

What digital really means to HR ? (Part #1)

When we talk about HR and digital, I often see two kinds of reactions among observers. For some the game is already over and HR missed the train or gave up. Others, like me,...

Will HR be the first downgraded of the digital era ?

Some time ago I wrote that digital transformation was a real chance for HR to regain a foothold on a major matter that will decide of the future of businesses in the next decades....
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

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