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Intranets and digital workplace

Your intranet is not about intranets anymore

The most symptomatic evidence of the evolution of the concept of intranets is obviously the much awaited study published by Jane McConnell every year. The ninth edition was issued a few months ago and...

The only client of an intranet project is the end user

When a company starts an intranet project a dedicated team is established. Sometimes multidisciplinary, bringing all the stakeholders together, sometimes mainly IT, the stakeholders being represented at the decision level, not at the operational...

What (digital) workplace experience for your employees ?

Employee experience is a prerequisite to customer experience which is the foundation of digital transformation. Without symmetry between the inside and the outside, digital transformation lacks coherence, internal capabilities are not able to support...

Emakina boosts engagement and HR marketing with Hero

How to gamify work, boost engagement, favor workforce learning, boost employee engagement and reinforce its HR marketing with a single system ? It's a matter of productivity, engagement and employer brand all businesses face...

Intelligent agents to improve the employee experience

Employee experience goes far beyond the way people interact with their work tools. But, given the time spent behind a screen every day, it's obvious that this side is a major concern. I already said...

Intranet : too many messages, not on right screen says Jean-Paul Chapon (Société Générale)

The web and its social conventions are game changers for communication managers. New tools, postures, an intranet mutating into digital workplaces. That raises many questions. First for intranet and communication managers. With a profusions of...

The digital workplace : a reality, a scorecard and many challenges

The 2014edition of the famous Jane McConnell report on the digital workplace has just been issued and is available here. In my opinion it's a major edition and a turning point in the history...

What about the employee journey in the work environment ?

I already mentioned the existing asymmetry between customer and employee facing digital initiatives. One of its most remarkable expression is the famous "customer journey" while employees are often parachuted in a labyrinth...and without a...

Intranet and portails : between centralization and deconcentration

I recently predicted the possible comeback of enterprise portal. Not to make it a basic host for a CMS as it's been for long - what made it lose credit - but as a...

Digital Workplace : Swiss Army Knife or Plumbing ?

The point everyone agrees on when it comes to digital workplace is the "all in one side". A single place to work whatever the activity, action or tool is. A single point of entry....

For a Google Now of the workplace

While consumer applications are invading the workplace and employees collapse under information, the example of the application that should be brought to the workplace is Google Now. You don't know Google Now ? Available for...

Mobile is more than mobile versions of desktops applications

Every study shows that mobile and mobility are one of the main challenges businesses face today and that quick responses are needed. That's a multifaceted challenge : - employer brand : any reference employer should...

The Digital Workplace : it’s an human experience above all

It's taken for granted that the digital workplace is the future of the work environment and, in this perspective, it's often presented with a technological perspective : platforms, tools, integration, interoperability, mobility etc. But...

Digital Workplace and Intranet : the 2013 trends (part #2)

As promised, here's the second part of my post on the Digital Workplace trends for 2013. • User Generated anything Initiatives aiming at having users generating content or anything fails to take off. Once again the...

Digital Workplace and Intranet : the 2013 trends (part #1)

Like every year, Jane McConnell issues her report on the Digital Workplace trends after having assessed 362 organizations around the world. I won't explain in detail each of the 169 pages but share a...

Businesses focus too much on enterprise social networks

In brief: enterprise social networks mobilize attention and effort. But by focusing too much on social networks - and only on them- they forget that they're only a recipients whose value comes from they...

Surviving in the social software jungle

In brief: the advent of social software change shifted the balance of power between IT and business people by reinforcing the autonomy of the second. But as social networks projects become digital workplaces ones...

Email vs social networks : it’s about the client, not the signal

In brief : wondering if there's any reason to use a social network for a private conversation implies that having many tools coexisting is a given, a constraint. But it's not. The given is...

Enterprise 2.0 and social business : what’s next ? (Part 2 : the tools)

Summary : the predictable evolution of social and 2.0 strategies will cause a reorganization of a landscape that's essentially crowded by social networks todays. The already-started evolution of business tools, the need for tools...

Employees don’t have time to waste narrating their work

Summary : it's impossible to think about emergent collaboration and self-organized structures without visibility on others' work. That's the reason why employees are more and more expected to share statuses related to the progress...
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

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