Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival...
The topic of employee onboarding and mentoring raises the question of passing on a certain amount of knowledge that an employee needs to acquire.
The central issue of employee integration.
Behind all this is a major issue: what makes an employee perform well? There are many things that contribute to this....
In this project, which consisted in listing and explaining all what I call the "irritants of employee experience", which are nothing less than all the points and causes of friction that simply prevent people from doing their job as well and efficiently as they can, I did not necessarily...
If the information exists we will find it on Google! This reflex so evident in our daily experiences does not survive the crash test of corporate experience.
I will not discuss the fact that by being sure to find any information through a search engine, one does not try to...
In short: even if traditional approaches have fine days ahead, there's an increasing need for niche learning in a conversational and adhoc fashion. A need that can be met with the help of social technologies but they won't be enough to prevent enterprises from updating their view of learning...
Summary : a conductive organization knows how to organize on information flows and turn them not into inert matter but into actionable assets to serve the market and sustain its own success. Information management is not an isolated discipline but a comprehensive approach of how the whole company should...
Sumary : many users say that the problem that enterprise social platforms is the risk of infobesity and informational noise. Reality is more complex. As for infobesity, these platformes only collect information and have few impact on the fact people and systems generate more. The problem is more about...
Summary : "accept as friend", "add to your network", "follow" are concepts that are more and more present in our personal and business lives. That does not come without human issues. One may be interested in the messages, information, signals shared by another person without having a good relationship...
Summary : the knowledge economy rely on people as an efficiency and growth driver. That's a given. To ensure the competitiveness of businesses in the future, new operating models, frameworks and practices will be needed. That's understood but not easy to implement. Investing in human and the frameworks that...
