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Category: Knowledge & Information management

Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival on the business scene, we can't help but wonder whether it might be able to perform the long-awaited miracle in this area, and become the trigger for truly widespread and effective KM. Older readers of this blog will remember that knowledge management...

Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and...

The knowledge base: a lifeline for your employees

The topic of employee onboarding and mentoring raises the question of passing on a certain amount of knowledge that an employee needs to acquire. The...

An overly informal organization, irritant #14 of the employee experience

In this project, which consisted in listing and explaining all what I call the "irritants of employee experience", which are nothing less than all...

Retainment and Difficulty in Accessing and Using Information. Irritant #5 of the employee experience.

If the information exists we will find it on Google! This reflex so evident in our daily experiences does not survive the crash test...

Beyond social (part 2) : new ways of learning

In short: even if traditional approaches have fine days ahead, there's an increasing need for niche learning in a conversational and adhoc fashion. A...

Is your organization conductive ?

Summary : a conductive organization knows how to organize on information flows and turn them not into inert matter but into actionable assets to...

From noise to situational intelligence

Sumary : many users say that the problem that enterprise social platforms is the risk of infobesity and informational noise. Reality is more complex....

Managing information and people is not the same thing

Summary : "accept as friend", "add to your network", "follow" are concepts that are more and more present in our personal and business lives....

The future of business starts at school. Still a long way to go

Résumé :despite enterprises know they need to change the way they work, they make very slow progress at undertaking a deep change process. The...
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