Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival on the business scene, we can't help but wonder whether it might be able to perform the long-awaited miracle in this area, and become the trigger for truly widespread and effective KM.
Older readers of this blog will remember that knowledge management...
Summary : the increasing quantity of information generated by social media and the need for dealing with all this information regardless to its source...
Either internal or external, social media approaches rely on some well-known principles. Among them are serendipity and wisdom of crowd. Both these principles rely...
Information is key for efficient business operations. The way it circulates must be facilitated and fluidified? Everything may be very valuable at a given...
