Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival on the business scene, we can't help but wonder whether it might be able to perform the long-awaited miracle in this area, and become the trigger for truly widespread and effective KM.
Older readers of this blog will remember that knowledge management...
That's what many employees could (should ?) say to their colleagues and managers.
I've been pleading for a system which would make the right information...
I often evoke organisational performance issues to conclude that rethinking the way information circulates within companies an making it possible for people to build...
