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Category: Knowledge & Information management

Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival on the business scene, we can't help but wonder whether it might be able to perform the long-awaited miracle in this area, and become the trigger for truly widespread and effective KM. Older readers of this blog will remember that knowledge management...

Managing information will soon be a key competence

Employees will have to learn how to built their own informational supply chain in order to improve their efficiency at work.

People are more likely to share information if they know why

Companies know their performance depends more and more on their ability to use information. But information that's not harnessed can't be used. There are two...

Sharing knowledge is not a task but a way of working

I just saw this interesting post on this topic,  thanks to Martin Roulleaux-Dugage. The difference between traditional KM and its "2.0" evolution is that...

Best practices are not the best : it’s those that work

Now that transfert of best pratices is at the center of companies' concernes, old habits seem to be a real barrier. How are things done...

Connecting formal and informal knowlegde to create business value.

If enterprise 2.0 is to develop informal networks and tacit knowledge formalization within the enterprise, there's still one question to be answered : how...

Archivists : a new performance lever

Everything started with this note about Lille Business school and some talks with an archivist, a job I didn't know at all, or, as...

The art of managing information

Just the once won't hurt, I'd like to share with you an interview given by Tom Davenport to the french economic newspaper "Les Echos". Here's...

The best search engine is you

Access to qualified information is a double challenge : first because information is the new economic oil, second because we're snowed under information. Google showed...

Rethinking information : one more paradigm shift

Connection people and information (and people via information)  are key in organizational performance in the knowledge economy. It's important to understand that evend if...
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