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Category: Laws of management

Analyses of the laws and principles of management to explore their lessons and their impact on practices, decision-making and organizations.

Conway’s Law in reverse: when organizations end up resembling the tools they adopt

There are laws that seem so obvious once you think about them that you wonder why no one ever looked for a solution or even thought that something had to be done about them. Melvin Conway's law, established in 1968, is one such law. He did not claim to revolutionize the science of management, but simply to describe a phenomenon that anyone with a modicum of objectivity would immediately recognize: systems designed by an organization always resemble that organization. Or, to put it in his own words: "Organizations which design...

Conway’s Law in reverse: when organizations end up resembling the tools they adopt

There are laws that seem so obvious once you think about them that you wonder why no one ever looked for a solution or...

The HiPPO principle: when opinion replaces decision-making

We thought we had replaced the power of the boss with highly rational approaches, particularly those based on data. A century of management science,...

Learn about Yoshida’s iceberg of ignorance, or what management refuses to see.

In the life of organizations, there are truths that we prefer to ignore, until the day they brutally remind us of their existence. The...

Are you familiar with Parkinson’s law on how your employees manage their own time and productivity?

In 1955, British historian Cyril Northcote Parkinson formulated the law that now bears his name: "Work expands so as to fill the time available...

Local optimum vs. global optimum and the theory of constraints: why your productivity gains sometimes serve no purpose

Eliyahu Goldratt, although trained as a physicist, had a profound impact on industrial management with books such as The Goal (1984) and The Haystack Syndrome (1990). His contribution...

Are you familiar with Coase’s law on transaction costs and its impact on capturing productivity gains?

With every technological wave, we always hear the same promise: to produce more, faster, with fewer resources. Yet the same question always comes up:...

Are you familiar with the “value chain squeeze” or how your suppliers and customers are stealing your productivity gains?

There is a lot of talk about productivity, how to improve it and measure it, but ultimately little is said about how the business...

Are you aware of the technostructure that devours all your efforts to improve?

In 1967, economist John Kenneth Galbraith published The New Industrial State. At a time marked by the rise of large businesses, he broke with the...

Are you familiar with the Jevons paradox at work? When efficiency leads to inefficiency.

At first, it seemed like a great idea. Instant messaging to reduce email overload, AI to speed up writing, automation to save a few...
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