One of the phrases I smile at when I hear them in the workplace is the famous "we're going to streamline processes".
Normally, this should sound like sweet music to my ears, as I swear by simplification and fluidity (The future of work: complex by nature, simple by obligation and The organizational complication: the #1 irritant of the employee experience).
Yes, but experience shows that when we hear “we're going to streamline processes”, we should understand “we're going to add even more bureaucracy”.
In reality, we often end up with a bureaucratic labyrinth that...
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