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General Electric: the Jack Welch model, rise and fall

For this new article in the “Business stories” series, and after seeing how Boeing's setbacks are in no way a problem of expertise but rather of corporate culture (Boeing: a culture and a slogan can kill a business) and how the Titanic disaster could have been avoided with different management and, above all, different compensation models (Titanic: autopsy of a managerial disaster), today we are going to talk about an iconic business and leader, namely General Electric and Jack Welch. GE is a rather special business for me, as is its iconic...

How management let systems do the thinking for them

For years, leaders believed that technology would help them manage their businesses more effectively. It was seen as a lever for efficiency, rigor, and...

Do you really need a transformation director?

There is something amusing about the way businesses try to resolve their own contradictions. They want to change, but without causing disruption; they want...

Why employee silence is management’s biggest failure

In many businesses, silence is interpreted as a sign of serenity. No apparent tensions, few disputes, meetings where everyone agrees, HR barometers that aren't...

Boeing: a culture and a slogan can kill a business

In companies, internal slogans are rarely meaningless and often mean much more than words. They are displayed on walls, repeated in seminars, and included...