[Quote] In God We Trust, All Others Bring Data (Deming)

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That's a quote many people like to mention but that's widely overlooked when it comes to actual work. It says that expect in one famous irrational cased based on personal beliefs, no one should...

[Quote] We should not expect an application to work in environments for which its...

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We should not expect an application to work in environments for which its assumptions are not valid Eliyahu M. Goldratt As you may have noticed, that's a quote I often use to talk about change and,...

[Quote] Markets are conversations

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"Markets are conversations" That's the first these of the cluetrain manifesto. No matter the documents dates from 1999, it's been used to trigger the earliest phase of the digital transformation. Not at the society level...
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

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