Category: Social BPM & Case Management

In short : being's both a matter of survival and credibility it's more important for enterprise social software process to structure around processes than for business process players to socialize. But this bipolar approach in terms of venders should not make businesses forget they need both of them. It's obvious that one of the biggest coming challenges is social/process integration. That's exactly what an AIIM said study this autumn. On the business side, the benefits are clear and undisputable. After having multiplied virtual water coolers for the last years and tried...