On the place of social media in corporate strategies

Summary : More and more strategic plans are now involving social media. Should we welcome this or worry ? Knowing that tools are there to serve strategies it may be a bad news to...

Developing and managing information capital to support strategy : can enterprise 2.0 help ?

After some days "off" (too busy at work to take care of my blog), this is the second post of my series about how enterprise may support strategy. After human capital comes information capital. It's...

How Enterprise 2.0 can help managing and improving organizational capital to support strategy

This is the third (and last) post of the series about enterprise 2.0 and intangible assets. Why do "organization capital" ? It's the ability to mobilize and support the change process that is needed...

Your knowledge helps you more than your productivity

I've always had an ambiguous feeling about productivity. In the one hand, doing more or faster with the same amount of resources is a significant improvement. In the other hand, with hindsight, we have...

Avoiding risk may be a very risky strategy

Are we we talking about changing the way people work or about the need to interact differently with partners and clients, despite an unanswerable analysis of the context and the proven existence of many...

Balanced Scorecard, value creation, and entreprise 2.0 : anyone can help ?

My thought of the moments are taking me to places where my knowledge reaches its limits and where I don't find (or not as quickly as I want) relevant informations. So I'm submiting you my...

The twilight of enterprise 2.0 and the emergence of process socialization

The last Enterprise 2.0 conference in Boston sounded the knell of many illusions. It won't be a surprise for anyone, we've been talking about that for months and feeling it was coming. First, the...

Enterprise 2.0 and Human Capital Management to support strategy

As we saw in a previous post, since human, information and organization capital support all the processes that create value, the question we have to answer is whether all these things we put...

Enterprise 2.0 and social business : what to expect in 2012 ?

Résumé : what will be the enterprise 2.0 / social business in 2012 ? It will highly depends on choices organizations will make to deal with the paradox of finding ways to go out...

Did you find my strategy ? Lost a part of it on my way...

That's a question many companies could ask themselve. In fact they didn't lost their strategy but only half of it. As I already said many companies and people tend to mistake means for goals. Said...

Beyond social CRM : social stakeholders management

Last week I wrote what social CRM meant to me. It's the inevitable step toward the implementation of a customer relationship management of a new nature. Clients are not only marketing objectfs or elements...

Even in downturns, human capital has to be protected

Because they didn't have the time (or the will) to make the structural decisions that would help to face a downturn, companies often react by acting on the easiest adjustment variables : • Cuts in...

Enterprise and business first, 2.0 and social second

Summary : Enterprise 2.0 and social business when they become, as it often happens, their own goal, struggle to convince businesses of their significance. The reason is simple : beyond soft and qualitative benefits,...

What matters for CEOs ? Innovation, customer, collaboration and values

Summary : IBM recently published the new edition of its famous CEO Study, after having interviewed 1700 CEOs from all over the world and all industries on their stakes and concerns. If the results...

Once knowledge will be outsourced, enterprises will only be expertise coordinators

In a previous post I was saying that, one day, enterprise's main role will be to organize a value chain and coordinate expertises, some of them being internal and some others internal. Economy's "knowledgization"...

Enterprise 2.0 : the time when Mr McKinsey, The Geek and Mrs Smith seat...

One of the biggest issues encountered in the the first "enteprise 2.0" projets and, globally in everything that aimed at changing in any way the people work according to current issues, was the fact...

Enterprises far beyond enterprise 2.0

A few weeks ago I amused myself proposing a few tracks on what enterprise 2.0 may be in 2009. But I think pushing the reflection beyond would be worth : enterprise 2.0 is only...

What challenges for HR in 2012 ?

Summary : At the dawn of a year that's expected to be rather difficult, businesses face conflictual choices. On the one hand there are the traditional formula to get prepared for the impact, on...

A strategy for enterprise 2.0 or enterprise 2.0 for strategy ?

Willing to build enterprise 2.0 is a nice project, most of all, it's important to know why. As I often said (here for example) if the project supports your straegy it helps making people...

A crisis that’s not that economic

Many people agree to admit the time has come to built a kind of new economic order, the drifts of the current system having lead to the situation we all know. But, saying that,...
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

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