Harnessing the power of informal networks

In the neverending debate about knowing if a "soft ROI" is a real ROI or not, it seems that we can now rely on McKinsey. In fact a lot of people know that a...

Hawthorne effect, social computing’s productivity and double budget

An ununderstandable title to verbalize the link that suddently appeared to me between three apparently unlinked subjects. What are we talking about ? • Hawthorne effect : result of an Elton Mayo's experiment about poductivity in...

The other debt organizations may die of : the trust one

Summary : trust  is the fuel that will power new forms of work and management and make change possible. But trust can't be mandated and has to we won over time. In fact, it's being...

Social tools are tools before being social

Obviously many people are wondering how to make scocial tools within the enterprise. Knowing that the use of these tools highly depends on what people want to do with them and that the only...

Enterprise 2.0 : the time when Mr McKinsey, The Geek and Mrs Smith seat...

One of the biggest issues encountered in the the first "enteprise 2.0" projets and, globally in everything that aimed at changing in any way the people work according to current issues, was the fact...

Grasp all, lose all : when “liking” is too easy to be true

Either internal or external, social media approaches rely on some well-known principles. Among them are serendipity and wisdom of crowd. Both these principles rely on the emission of social signals that allow, in the...

Digital natives, e-culture, e-students

Everybody focuses on the digital natives, the e-culture, and how those who are coming after us will deeply transform organizations. Another point is the underlying question of the use of new tools in the educational...

Enterprise social networks are not fun if not used to work

A few feeks ago I was interviewed about enterprise social networks, especially abou the new dynamics they bring within organizations. The point was the "festive" feeling they can bring in people's day to day...

Enterprise 2.0 vs Productivity

It's been a long time since my last post but there are times It's hard to keep alive two blogs in different languages. A few weeks ago the debate rose in the french blogosphere...

Some collaboration lessons by John Chambers (Cisco)

I already mentioned CISCO's collaborative experience a long time ago. I'm taking advantage of a recent article to share a few things about the "Chambers method" for collaboration. I'm tempted to say that there's no...

blueKiwi : the good use of conversations

The last "Virtual Enterpise 2.0 conference" was  a good opportunity to visit some vendor's booth to know what to expect from them in 2010. I finally had a look at  blueKiwi to see what...

When gamification creates addiction and not engagement

Summary : gamification is often shown as the best way to engage employees and customers in a digital world where they are subjects to more and more appeals. But the mechanism has it weaknesses...

Twitter in enterprises : a question of usage or culture ?

Unless you suffer from a strong myopia, you should have noticed that 2008 big thing was microblogging, embodied by his majesty Twitter. It didn't take a lot of time until twitter clones for internal...

Email is not bad for productivity only

Summary : email causing organizational unwieldiness and information loss is nothing new. Businesses like ATOS decided to fix this issue once for all, using means which effectiveness will need years to be assessed. But...

Netagoraphobia, definition and cure

Do you kno netagoraphobia ? Nevertheless it is becoming a very important stake on the internet and on the webizing intranet. By the way don't look for this word anywhere else, it seems I...

Is multitasking dangerous or a myth ?

Multitasking is a big issue for both people and organization. It's the (presumed and made essential) ability for someone to do many things at the same time. The social media phenomenon and the increasing...

Are in-the-flow activities a cure against cultural barriers ?

The importance of culture on the success of enterprise 2.0 projects is now acknoledged by everybody. The issue was widely discussed at the last Enterprise 2.0 Summit in Franfort where I took part in...

Social is a substitute for quality and customers don’t care about you

Summary : Lots of things are being said about the revival of the customer relationship made possible by social media and that's a good thing, a more human way of doing things, less mechanized,...

Social Software : size as an alternative to predictability

It's a recurring discussion about the success of social media within organizations : does success depend on the number of users ? There are many examples that show us that the answer is obviously...

Social Networking for Business : a collaboration engineering guide in the 2.0 era

If you read this blog it may be because the new approaches to collaboration and among them social networks interest you. You surely get their potential. You surely understand that deploying a tool, put...
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

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