Tag: 2018
Customer relationship
Being digital in 2018 : consumerize your organization
2018, consumérisation, expérience client, expérience employé, simplification, transformation digitale
Digital Transformation
Being digital in 2018 : be agile everywhere !
Agile is trendy. Most businesses eventually adopted it, even reluctantly, to deliver their digital initiatives.
The benefits are...
Customer relationship
Being digital in 2018 : stop thinking that digital is all about the customer
2018, e-commerce, expérience client, expérience employé, transformation digitale
Customer relationship
Being Digital in 2018 : stop making your clients stupid
For any business, the first digital matter is communication. I would even say that communication is the...
Data
Being digital in 2018 : find your actual IT ennemy
Every time business people talk about digital transformation and the hurdles they face, you can be sure...
Digital Transformation
Being Digital in 2018 : Get rid of your CDO
I've always been sceptical about Chief Digital officers and I'm happy too see that they're not as...
Digital Transformation
Being digital in 2018 : Forget the millenials !
2018, digital-natives, generation X, generation-Y, millenials
Digital Transformation
Being Digital in 2018 : don’t be frustrated nor destructive
Many people don't understand why others are reluctant to embrace the unavoidable changes caused by digital. I...