Tag: 2018

2018, consumérisation, expérience client, expérience employé, simplification, transformation digitale

Agile is trendy. Most businesses eventually adopted it, even reluctantly, to deliver their digital initiatives. The benefits are undisputable. Just to mention the most obvious...

2018, e-commerce, expérience client, expérience employé, transformation digitale

For any business, the first digital matter is communication. I would even say that communication is the first concern of any business, regardless if...

Every time business people talk about digital transformation and the hurdles they face, you can be sure that one of the first thing they...

I've always been sceptical about Chief Digital officers and I'm happy too see that they're not as trendy as they were. Some facts : •...

2018, digital-natives, generation X, generation-Y, millenials

Many people don't understand why others are reluctant to embrace the unavoidable changes caused by digital. I say reluctance but I could also say...

When the web started to become a little bit mainstream, brands did nothing but digitizing their paper communications with showcase sites. A couple of...