Tag: accompaniment

Support is key to make social business or social collaboration approaches successful. Businesses say it, analysts confirm and vendors themselves admit that no matter how cool their technology is, it's not self-sustaining and won't change anything if simply dropped "as is"' in the workplace. The failure of purely tactical initiatives But what lies behind what we call support programs ? (Interestingly, french often use the word "accompaniment" instead of "support" what, as we'll see later, is very meaningful). Most of times it's all about tactical initiatives aiming at attracting people into...