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Manage change or change management?

It's commonplace to say that change is now the norm, to such an extent that the usual approaches to change and transformation with, supposedly, a beginning and an end not only no longer work, but give employees the impression of being cheated, because as soon as one change program ends, another begins, if they're not subjected to several at the same time. But accepting this fact means that we now have to accept that “change happens all the time”, and that it has to be carried out in a different way,...

Manage change or change management?

It's commonplace to say that change is now the norm, to such an extent that the usual approaches to change and transformation with, supposedly,...

People Centric Operations: adapting work and operations to knowledge workers 

It's hard to believe that in 2024, in most businesses, work and operations will still be organized as they were in the heyday of Taylorism,...

Formalized operations need not be complicated

Some time ago, I had a sharp disagreement with someone about the advantages and disadvantages of formal organization and, beyond that, formalized operating procedures. My interlocutor argued...

Why a very good candidate can become a bad employee ( and vice versa)

And yet this candidate seemed perfect. His CV perfectly matched the position to be filled, he brilliantly passed all 15 stages of the recruitment...

The problem is not markets but organizations’ internal complexity

Business often say tough markets account for the major cause of their problems while their actual problem is their own internal complexity. While this...

Your strategy needs to be adaptive and opportunistic

In a fast changing world, businesses are getting tangled up in their strategy. A strategic plans follows another that had even not been achieved...

From “People As a Process” to “Process as People”

In short : the role of people in businesses and how to develop them and get the most out of them is a core...

What matters now ?

Summary : with his new books, Gary Hamel sets down the cornerstones of the enterprise of tomorrow. Social, connected ? Hamel avoids the usual...

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