Tag: adaptive case management
Books I read
Social BPM
Summary : the time has come for businesses to stop confining social to what's out the flow...
Collaboration
Social Technologies may increase productivity by 25%
Summary : according to a recent McKinsey study, organization may expect a 25% increase in productivity from...
Software & Tools
Intangible objects and abstraction at work : the need for a case centric environment
Summary : If we try to understand what work is actually in the knowledge economy, it appears...
Collaboration
Salesforce ignores communities…and that’s ok !
Summary : when talking about customers, collaboration, web and anything social or 2.0, it's impossible to avoid...
Collaboration
Enterprise 2.0 in 2011 : value or denial of reality ?
Summary : what will happen in the Enterprise 2.0 world in 2011. Making predictions is very difficult...