Henri Fayol did not know agile organizations, collaborative platforms, or artificial intelligence, yet his name and work continue to be cited in management courses. At a time when we talk more about "squads" than hierarchy, and when managers are overwhelmed by obligations and contradictions without always knowing what their purpose is, what will remain of the founding principles of modern management?
I imagined this fictional interview with Henri Fayol himself, who has returned to confront his ideas with the realities of contemporary work. Far from defending an outdated model, he...
It was impossible to review the irritants of the employee experience without talking about what is central to any business, its raison d'être: customers...
Agile is trendy. Most businesses eventually adopted it, even reluctantly, to deliver their digital initiatives.
The benefits are undisputable. Just to mention the most obvious...
Digital transformation is not a customer-facing program only. As a matter of fact, organizations will have to reinvent themselves internally too for the same...
Accenture issued a CMO Insight Survey,summing-up the challenges of digital marketing. The result of this is difficulty to keep up with clients' expectations in...