Tag: automation
Employee Experience
The Employee Experience Initiatives Matrix
Not all employee experience initiatives are created equal. Not because their intrinsic value is different, but because...
Employee Experience
Employee self-service: how far to go before you go too far
There has been a strong trend in employee tools for a long time now: self-service, which allows...
Digital Transformation
Digital, talent and automation: what matters for executives in 2021 ?
The PWC's 24th CEO Survey gives us a snapshot of the concerns of executives in 2021. Some...
Employee Experience
The governing principles of the employee experience
It's good to launch a new concept, but you still need to know why you're doing it...
Customer relationship
Let’s talk about B2B customer experience
automatisation, B2B, caterpillar, connaissance client, data, données, expérience, expérience client, extranet, marketing, optimisation, process, self-service, valeur
Customer relationship
Should digital transformation start with the backoffice ?
When a company wants to start its digital transformation the first natural reflex is to question the...
Digital Transformation
The future of the web : chaos and sustainability
Digital transformation is a hot topic but it's in fact nothing but one step in a broader...
Data
Big Data for recruitment : the end or the beginning of clones
Big Data and analytics will stretch all over enterprises in the upcoming years and one of their...