Tags Automation
Tag: automation
The governing principles of the employee experience
It's good to launch a new concept, but you still need to know why you're doing it and in what direction you're...
Let’s talk about B2B customer experience
automatisation, B2B, caterpillar, connaissance client, data, données, expérience, expérience client, extranet, marketing, optimisation, process, self-service, valeur
Should digital transformation start with the backoffice ?
When a company wants to start its digital transformation the first natural reflex is to question the customer experience at each touchpoint To focus...
The future of the web : chaos and sustainability
Digital transformation is a hot topic but it's in fact nothing but one step in a broader process that will make internet (and not...
Big Data for recruitment : the end or the beginning of clones
Big Data and analytics will stretch all over enterprises in the upcoming years and one of their primary target will be recruitment. Facing this...
IT departments in the digital age : from collaboration to robots, with Frederic Charles
Collaboration, role of the CIO, data, connected objects : what are the big trends of digital transformation ? Frederic Charles, in charge of IT...
Does enterprise IT need macro generators ?
In short :despite of noticeable efforts, corporate IT is still very siloed what restrains collaborative and social practices that often need double entry and...
Tomorrow’s businesses need strong processes and deep automation
Summary:Tomorrow's business will give people and their peculiar skills a good deal to increase overall performance. Creativity, problem solving, exception handling...everything that has nothing...