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Eliyahu Goldratt’s fictional interview on infobesity and bottlenecks in knowledge work

Instead of thinking vertically, I always like to see if it's possible to “steal” ideas that work in one sector or discipline and apply them to another. And why not by getting experts in these subjects to talk. Since you liked my first mock interview (Exclusive: the (fake) Steve Jobs interview on employee experience) and you've validated the concept, I'm tackling another subject, that of infobesity in the world of knowledge workers, and for this I've summoned the late Eliyahu Goldratt. Eliyahu Goldratt, who has been an inspiration of mine for...

Let’s talk about B2B customer experience

automatisation, B2B, caterpillar, connaissance client, data, données, expérience, expérience client, extranet, marketing, optimisation, process, self-service, valeur

Does enterprise IT need macro generators ?

In short :despite of noticeable efforts, corporate IT is still very siloed what restrains collaborative and social practices that often need double entry and...

Tomorrow’s businesses need strong processes and deep automation

Summary:Tomorrow's business will give people and their peculiar skills a good deal to increase overall performance. Creativity, problem solving, exception handling...everything that has nothing...