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Making yourself indispensable at work is the worst thing you can do

There are many false good ideas in the office and one of them is that it is in our best interest to make ourselves indispensable. It's true that, on the face of it, this can be appealing. Since nothing can work without you, you have enhanced your status, put yourself in the spotlight, you are taken care of like a jewel, you are the person who will make the collective succeed or fail. So much so that some people even organize their “indispensability” by making sure that no one has the autonomy or even...

Making yourself indispensable at work is the worst thing you can do

There are many false good ideas in the office and one of them is that it is in our best interest to make ourselves...

Just because work is invisible, it doesn’t mean that it can’t be improved

The nature of knowledge work is by definition to be intangible. Beyond this truism, it covers a less joyful reality: we work poorly both individually...

How can you avoid becoming a bottleneck in the workplace?

In the world before bottlenecks were machines that could not keep up with the pace of other machines and completely blocked the production process. The result:...

Eliyahu Goldratt’s fictional interview on infobesity and bottlenecks in knowledge work

Instead of thinking vertically, I always like to see if it's possible to “steal” ideas that work in one sector or discipline and apply...

Knowledge workers, the excluded from operational excellence?

There is one comparison that has always surprised me. The one between the manufacturing industry and the so-called knowledge industry in terms of continuous...

Better collaboration does not mean better results for the organization

Summary : when we try to explain the new way of collaborating that's expected in the workplace, it often looks like a lot of...

Customer service : avoid being the victim of you social media success

Summary : while some businesses are puzzled towards the lack of success of their customer service initiatives on social media, others are trying to...

Does your enterprise social network really make you more productive ?

Summary : one of the most frequent arguments used in favor of the implementation of an internal social network is productivity improvement through the...

Managing attention : a key challenge for the future of businesses

I've been willing to tackle this topic for a long time and seing Julien le Nestour's presentation at the last Enterprise 2.0 forum made...
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