Tag: bottlenecks

Operational Excellence

Knowledge workers, the excluded from operational excellence?

There is one comparison that has always surprised me. The one between the manufacturing industry and the...
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Collaboration

Better collaboration does not mean better results for the organization

Summary : when we try to explain the new way of collaborating that's expected in the workplace,...
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Customer relationship

Customer service : avoid being the victim of you social media success

Summary : while some businesses are puzzled towards the lack of success of their customer service initiatives...
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Collaboration

Does your enterprise social network really make you more productive ?

Summary : one of the most frequent arguments used in favor of the implementation of an internal...
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Knowledge & Information management

Managing attention : a key challenge for the future of businesses

I've been willing to tackle this topic for a long time and seing Julien le Nestour's presentation...
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Management

Email, hamsters and bottlenecks

A few weeks ago, I was a part of a panel intiatied by Yann Gourvennec,  with Vincent...
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Collaboration

When does the value of a “social object” have to be measured ?

Let's be clear, I'm talking about value, not about ROI (although the one is a part of...
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Management

I’m a bottleneck…but I try to improve

I wrote "I"...as I could I written "us", "you"... a little story that's, of course, imaginary. Any...
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© Bertrand Duperrin 2021