Tag: bottlenecks
Operational Excellence
Knowledge workers, the excluded from operational excellence?
There is one comparison that has always surprised me. The one between the manufacturing industry and the...
Collaboration
Better collaboration does not mean better results for the organization
Summary : when we try to explain the new way of collaborating that's expected in the workplace,...
Customer relationship
Customer service : avoid being the victim of you social media success
Summary : while some businesses are puzzled towards the lack of success of their customer service initiatives...
Collaboration
Does your enterprise social network really make you more productive ?
Summary : one of the most frequent arguments used in favor of the implementation of an internal...
Knowledge & Information management
Managing attention : a key challenge for the future of businesses
I've been willing to tackle this topic for a long time and seing Julien le Nestour's presentation...
Management
Email, hamsters and bottlenecks
A few weeks ago, I was a part of a panel intiatied by Yann Gourvennec, with Vincent...
Collaboration
When does the value of a “social object” have to be measured ?
Let's be clear, I'm talking about value, not about ROI (although the one is a part of...
Management
I’m a bottleneck…but I try to improve
I wrote "I"...as I could I written "us", "you"... a little story that's, of course, imaginary. Any...