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We need less community managers and more loops closers

When a business starts an internal social business initiative one of the first concerns is to define the roles / profiles they need in priority. In most cases it's community managers because everyone knows that the future of enterprise is to turn everything into communities. In fact it's more complicated than that. We've seen that community-oriented approaches without any link with real work and member's accountability don't work, or not very long, and usually become more a problem than a solution. Community management matters, of course, but if businesses need...

We need less community managers and more loops closers

When a business starts an internal social business initiative one of the first concerns is to define the roles / profiles they need in...

Surviving in the social software jungle

In brief: the advent of social software change shifted the balance of power between IT and business people by reinforcing the autonomy of the...

Social and process integration is key. But for whom ?

In short : being's both a matter of survival and credibility it's more important for enterprise social software process to structure around processes than...

Enterprise 2.0 and social business : what’s next ? (Part #2 : tools)

Summary : the predictable evolution of social and 2.0 strategies will cause a reorganization of a landscape that's essentially crowded by social networks todays....

Need to take users by the hand ? Remember they only have two !

It does not matter things are seen from the people or technology point of view, since we all know that people seldom embrace new...

Enteprise 2.0 : what to expect in 2010 ? The year of “uncrokment”.

A quick look at my predictions for 2009 makes me say that I was not so far from truth even if it took time...

You want your employees to be more “social” ? Rely on their selfishness

Among all the projects that have a "2.0 label", it's possible to make a distinction between those that are mainly about social networkings and...

IT interests : good news but too much compartmentalization

I recently came across this this chart about what IT departments are currently thinking about. What inspires me some thoughts. First point, as mentioned in...

Enterprise 2.0 as a part of the Global Enterprise

Many questioning about enterprise 2.0 these last weeks. How to make it work, how help companies to understand it, how to calculate the ROI...
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