Tag: bureaucracy

Franz Kafka, a lawyer by training and insurance clerk in imperial Vienna, was a keen observer of the administrative mechanisms of his time. His novels, letters, and journals describe what happens to a world where the organization of things takes precedence over understanding people, where procedure replaces dialogue, and where individuals, summoned to comply with incomprehensible injunctions, no longer know whether they are subjects or suspects. A century later, as artificial intelligence finds its way into the workings of businesses, administrations, and platforms, Kafka is more relevant than ever. We...