Tag: business process
Design
HR Tools adoption : is it a change or a design related issue ?
As I said here, one of the things I noticed at the latest 'UNLEASH Conference & Expo...
Digital Transformation
Being digital in 2018 : digital is a business matter
Digital is everywhere and since it's everywhere it's nowhere in particular.
As I said in my previous post,...
Collaboration
[Quote] The Social Network is the new production line. Ginni Rometty (IBM)
The Social Network is the new production line
Ginni Rometty (CEO, IBM)
This sentence from IBM's CEO is in...
Collaboration
Social Business and Enterprise 2.0 perspectives for 2014. Hint : it’s not about adoption and poorly digital
After a somber assessment of the current situation, here come not the annual predictions that seldom become...
Collaboration
Enterprise 2.0 and Social Business : the end of denial ?
While many people are questioning the actual impact of Social Business and Enterprise 2.0 projects, while it...
Social BPM & Case Management
Social and process integration is key. But for whom ?
In short : being's both a matter of survival and credibility it's more important for enterprise social...
Books I read
Social BPM
Summary : the time has come for businesses to stop confining social to what's out the flow...
Collaboration
Enterprise 2.0 does not tolerate halve measures
Summary : many organizations have undertaken a transformation process. Each one is moving forward at its own...
Customer relationship
Engaging is not delivering
Summary : tomorrow's enterprises will be conversational and will need engagement from employees and customers. But engagement...