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Bertrand Duperrin's Notepad
Home
About Bertrand Duperrin
Management
Human resources
Recommended Bookmarks
Digital Transformation
Others
Collaboration
Customer relationship
Intranets and digital workplace
Web & Usages
Contact
Quotes
Tag:
case management
Operational Excellence
Employees must follow the processes. Are you sure?
Processes are reassuring for the business because they allow it to rely on the system to avoid...
Mar 8, 2022
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Books I read
Social BPM
Summary : the time has come for businesses to stop confining social to what's out the flow...
Nov 28, 2012
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Software & Tools
An internal social network replaces nothing but improves the existing
Summary : A social network ? Yes but to replace what ? How many times did we...
Aug 5, 2011
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Software & Tools
Intangible objects and abstraction at work : the need for a case centric environment
Summary : If we try to understand what work is actually in the knowledge economy, it appears...
Jul 15, 2011
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Collaboration
Salesforce ignores communities…and that’s ok !
Summary : when talking about customers, collaboration, web and anything social or 2.0, it's impossible to avoid...
May 24, 2011
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