When a business or a team fails, particularly in an emergency situation, the same root causes are always present : rigid leadership, internal conflicts, ineffective communication, lack of information sharing, to name but the most common.
And even in non-crisis or emergency situations, the same causes end up causing the same effects. It's just a little gentler and takes longer.
Of course, businesses are looking for a solution, sometimes and often through technology, but you can't use technology to solve problems that are first and foremost human (We should not expect an application to work...
When a business or a team fails, particularly in an emergency situation, the same root causes are always present : rigid leadership, internal conflicts, ineffective communication,...
The collaboration 2.0 thing has now been discussed for a few years. Beyond trendy words, that's nothing more than making people develop collaborative pratices...