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Collaboration: a technological promise that is falling short (and it’s going to get worse)

For decades, technology has been advancing with the same promise: to make work smoother, smarter, more collective, and more collaborative. Each new wave, from email to instant messaging, from business social networks to artificial intelligence, has promised us that collaboration would finally be simple, almost natural, and on paper, the promise seems to have been kept: we communicate more, faster, with more people. And, in a way, we have succeeded in transforming the organization of work into a gigantic network of information flow. But in fact, the more we communicate, the less we really...

Collaboration: a technological promise that is falling short (and it’s going to get worse)

For decades, technology has been advancing with the same promise: to make work smoother, smarter, more collective, and more collaborative. Each new wave, from email...

How the essence of enterprise social networks has been distorted

They were presented as the next big revolution in collaborative work. Enterprise social networks were supposed to connect knowledge, bring teams closer together, and free the...

Local optimum vs. global optimum and the theory of constraints: why your productivity gains sometimes serve no purpose

Eliyahu Goldratt, although trained as a physicist, had a profound impact on industrial management with books such as The Goal (1984) and The Haystack Syndrome (1990). His contribution...

Collaboration or coordination? Why businesses are fighting the wrong battle

There is a lot of talk about collaboration. It is seen as a value, a cultural pillar, a business objective. We invest in tools,...

The attachment syndrome: when collaboration is just a transfer of mental load

Some practices have become so commonplace that we use them unconsciously, without even thinking about it. Forwarding an email, adding someone to a conversation,...

Are you familiar with the Jevons paradox at work? When efficiency leads to inefficiency.

At first, it seemed like a great idea. Instant messaging to reduce email overload, AI to speed up writing, automation to save a few...

A few ideas to ensure you are more productive than busy

Although I strongly believe in the potential of the four-day week, I continue to view the subject with caution. Can it be applied to...

Boeing: a culture and a slogan can kill a business

In companies, internal slogans are rarely meaningless and often mean much more than words. They are displayed on walls, repeated in seminars, and included...

Choosing the right channel at the right time: the neglected discipline of collaboration

There is no shortage of collaboration tools and in fact, we have never had so many. Email, chat, instant messaging, video conferencing, task managers,...
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