Tags Collective-intelligence

Tag: collective-intelligence

Customer experience: a mix of design and collective intelligence

Customer experience is not only something qualitative but increases both margin and "repeat business". So, since I already discussed the characteristics of an experience,...

Enterprise social networks : what to expect, at which price ?

What's important when a social collaboration project starts is to gauge one's effort and expectations according to one's potential. It's been nearly ten years that...

Grasp all, lose all : when “liking” is too easy to be true

Either internal or external, social media approaches rely on some well-known principles. Among them are serendipity and wisdom of crowd. Both these principles rely...